A5124282061754_4
Service Bulletin Details
Public Details for: A5124282061754_4
This bulletin provides information for when water sloshing can be heard while driving.
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -
Models from 2023
| 2023 AUDI A5 |
| 2023 AUDI RS5 |
| 2023 AUDI S5 |
Models from 2022
| 2022 AUDI A5 |
| 2022 AUDI RS5 |
| 2022 AUDI S5 |
Models from 2021
| 2021 AUDI A5 |
| 2021 AUDI RS5 |
| 2021 AUDI S5 |
Models from 2020
| 2020 AUDI A5 |
| 2020 AUDI S5 |
Models from 2019
| 2019 AUDI A5 |
| 2019 AUDI S5 |
Models from 2018
| 2018 AUDI A5 |
| 2018 AUDI S5 |
Models from 2017
| 2017 AUDI A5 |
| 2017 AUDI S5 |
Technical Service Bulletin 51 Water sloshing sound is heard while driving 51 24 28 2061754/4 February 15, 2024. Supersedes Technical Service Bulletin Group 51 number 22-23 dated January 7, 2022 for reasons listed below. Model(s) Year A5 Sportback, and S5 Sportback 2017 – 2023 RS 5 Sportback VIN Range Vehicle-Specific Equipment All Not Applicable 2019 2021 – 2023 Condition REVISION HISTORY Revision Date Purpose 4 - Revised header (Added Model Year) Revised Warranty (Corrected SRT) 3 01/07/2022 Revised header (Added Models and Model Years) 2 04/20/2021 Revised header (Added Models) Customer states: • They hear a sound like water ‘sloshing’ when the vehicle is driving, cornering, or braking. • The origin of the noise is described as coming from the floor area. Workshop findings: • Water is found to have accumulated in the cavities contained in the side sills. Technical Background It is possible over time for water to accumulate in the side members and sills but the water is not able to drain as needed. The accumulated water is unable to reach the normal drainage because the sill cavity sound absorber blocks its flow. This accumulated water creates a ‘sloshing’ noise when the vehicle moves. Production Solution Improvements to the body structure components have been implemented in production to prevent water accumulation and allow for normal drainage. © 2024 Audi of America, Inc. Internal Page 1 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service 1. Detach the underbody trim until the plugs for the side member are accessible. If water has already accumulated in the sill areas water will flow from these plug openings (Figure 1). Figure 1. Access to the side member plugs. 2. Figure 2 shows the opening where water generally enters this space. Figure 2. Water entrance point. 3. Fastener position number 4 shown in Figure 3 is the opening through which a modification to the sound absorber will be made. Figure 3. Sill trim fastener openings. © 2024 Audi of America, Inc. Internal Page 2 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 4. Figure 4 shows the location of the sound absorber marked ‘A’. Figure 4. Location of the sound absorber. 5. Figure 5 shows a closer view of the sound absorber to be modified in the cut-away image. Figure 5. Hole through which the sound absorber will be accessed. © 2024 Audi of America, Inc. Internal Page 3 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 6. Figure 6 shows a cut-away view of the sound absorber from the rear. Figure 6. Side member cavity sound absorber. 7. Figure 7 shows a drawing of the sound absorber. The blue dot marked ‘D’ corresponds with a point through which a hole 8mm – 10mm in diameter will be made. This hole will allow for a normal flow of any accumulated water to reach the normal drainage and exit the sill cavity. The method for creation of this hole follows. Figure 7. 8mm – 10mm hole to be made through the sound absorber. © 2024 Audi of America, Inc. Internal Page 4 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 8. From a steel rod 8mm – 10mm in diameter fabricate a tool as shown in figure 8. Bend the end of it in an ‘L’ shape 50mm long. Heat the bent end of the rod to approximately 500 °C (~932° F). Figure 8. Heating the fabricated tool. 9. Guide the heated rod into opening number 4 from Figure 3 and melt a hole in the sound absorber in position ‘D’ from figure 7 (Figure 9). Figure 9. Making the hole in the sound absorber. 10. Figure 10 shows a drawing of the operation performed and the correct positioning. Figure 10. Correct positioning of the heated rod. © 2024 Audi of America, Inc. Internal Page 5 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 11. Apply cavity preservative or anti corrosion wax to the area in the cavity having been modified. Use a sprayer VAG 1379, VAG 1538 or equivalent generic sprayer to carry out this operation. Ensure that the drain function of the draining plugs on the front and rear of the side members are fully functional and not damaged (Figure 11). Figure 11. Drain plug on rear of the side member. 12. Figure 12 shows the drain plug on the front of the side member. Figure 12. Drain plug on the front of the side member. 13. Reassemble the underbody and sill trim. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 5145 © 2024 Audi of America, Inc. Internal Page 6 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Damage Code: 0050 Labor Operations: Loosen and refasten underbody trim and modify right and left sound absorbers 5145 5099 100 TU Body seal coat cavity 5101 7501 See SRT with associated operations GFF No allowance 0 TU Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Diagnostic Time: Claim Comment: As per TSB 2061754/4 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools The part numbers mentioned in this TSB are different than the ones listed in ETKA. Only use parts listed in this TSB, this includes superseding part numbers! Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA D 330KD2A1 0.3 Or alternatively: D 321M16M2 Cavity Preservative © 2024 Audi of America, Inc. Internal Page 7 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Anti-Corrosion Wax Tool Number Tool Description VAG 1379 or equivalent generic sprayer Spray Gun © 2024 Audi of America, Inc. Internal Page 8 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin VAG 1538 (Or alternative generic sprayer) Suction Feed Spray Gun Additional Information All parts and service references provided in this TSB (2061754) are subject to change and/or removal. ©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2024 Audi of America, Inc. Internal Page 9 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.