A5524912064476_3

Technical Service Bulletin
55 Power rear lid not closing fully, rear lid lock not engaging secondary latch position, DTC B113E29,
B12E015, B113E07
55 24 91 2064476/3 February 19, 2024. Supersedes Technical Service Bulletin Group 55 number 21-60 dated
September 30, 2021 for reasons listed below.
Model(s)
Year
Q5, and SQ5
2018 – 2021
Q7, Q3, and Q8
2019 – 2021
A6 allroad, S7,
Q5 e quattro,
2020 – 2021
SQ8, and RS Q8
RS 6 Avant, A7 e
quattro, RS 7,
Q5 Sportback,
and SQ5
Sportback
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
2021
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised Production Solution (Modify production solution)
Revised Warranty (Modify labor operation for GFF)
2
09/30/2021
Revised title (Added DTCs B12E015 and B113E07)
Revised header (Added DTCs)
Revised Condition (Added DTCs B12E015 and B113E07)
Revised Technical Background (Added DTCs B12E015 and B113E07)
1
09/10/2021
Initial publication
Customer states:
• The power rear lid does not close completely.
• The rear lid lock does not engage in the secondary latching position.
• The instrument cluster indicates that the rear lid is open.
Workshop findings:
One or more of the following DTC(s) may be stored in the rear lid control module J605 (address word 006D):
• DTC B113E29 (Closing assistance Range/Performance).
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intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
• DTC B12E015 (Rear lid closing assist motor Open circuit/short circuit to B+).
• DTC B113E07 (Pull-shut asst. mechanical malfunction).
Technical Background
The following failure modes can lead to this customer concern:
1. The internal clutch of the closing
assist motor can be blocked due
to a dimensional deviation. This
failure mode could cause DTC
B113E07 to store (Figure 1).
Figure 1. Blocked clutch due to a dimensional deviation.
2. An improper solder joint inside the closing assist motor can cause a short circuit. This failure mode could
cause DTC B12E015 to store (Figure 2).
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 2. Short circuit caused by solder joint.
3. The Bowden cable clip has detached from the closing assist motor housing. This failure mode could also
cause DTC B113E07 to store (Figure 3).
Figure 3. Detached Bowden cable clip.
© 2024 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
Optimized components in series production.
Service
Replace the rear lid closing assist motor according to the Elsa Repair Manual.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
5584
Damage Code:
0010
Labor Operations:
Closing assist motor remove & reinstall
5541 19XX
See SRT with
associated
operations
Diagnostic Time:
GFF
0150 0060
Time stated on the
diagnostic protocol
(Max 30 TU)
Claim Comment:
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2064476/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the Repair
Manual
See ETKA/ELSA
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
3V5827887C
Motor, liftgate
01
5TA827887C
Motor, liftgate (Q3)
01
Tool Number
Tool Description
VAS 6160/VAS 6150
VAS tester with the current version of ODIS (Windows 10)
Additional Information
All parts and service references provided in this TSB (2064476) are subject to change and/or removal.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2024 Audi of America, Inc.
Internal
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.