A9324412073062_1
Service Bulletin Details
Public Details for: A9324412073062_1
This bulletin provides information when there are vibrations/ticking noise from the rear of the vehicle at <5 km/h.
Models from 2023
2023 AUDI E-TRON |
2023 AUDI E-TRON SPORTBACK |
Models from 2022
2022 AUDI E-TRON |
2022 AUDI E-TRON SPORTBACK |
Models from 2021
2021 AUDI E-TRON |
Models from 2019
2019 AUDI E-TRON |
Technical Service Bulletin 93 Vibrations/ticking noise from rear of the vehicle at <5 km/h 93 24 41 2073062/1 February 19, 2024. Model(s) e-tron quattro Year VIN Range Vehicle-Specific Equipment All Not Applicable 2019 2021 – 2023 e-tron Sportback 2021 – 2023 quattro e-tron S 2022 – 2023 Q8 e-tron, Q8 Sportback e-tron, SQ8 e-tron, and 2022 - 2023 SQ8 Sportback quattro Condition Customer states: • Vibrations and/or ticking noise from the area of the rear axle at <5 km/h. Workshop findings: • The complaint can be reproduced. The noise originates in the electric drive motor on the rear axle. Technical Background During slow speed operations (<5 km/h) a vibration and/or ticking noise can be heard from the rear drive motor. Production Solution Not applicable. Service This TSB replaces Pending Service Solution (PSS) TSB 2071382: 93 PSS Vibrations/ticking noise rear of vehicle. The complaint described above can be resolved with a software update. © 2024 Audi of America, Inc. Internal Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Observe the following table, and ONLY perform the update after service campaign 93N1 has been performed! Always use DoIP when flashing a control module via ODIS in supported vehicles. To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow DoIP communication This setting will automatically reset when the diagnostic session is ended. You can tell if DoIP is active by observing a red LED on the VAS 6154(A) To prevent the high-voltage battery from charging during the software update, the high-voltage charging cable on vehicles with high-voltage components must be unplugged.Please not that highvoltage equipment may be damaged if the high-voltage battery is charge during a software update. 1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 2. Update the 00CE (J944) and 0051 (J841) using the SVM action code as listed in the table below, if necessary: Diagnostic Old Address Software Part Number Old Software Version HW Part Number New Software Part Number (or higher) 00CE 0FE 907 180 K <1005 0EF 907 180 C 0FE 907 108 K New Software Version 1007 0EF 907 180 C 0EF 907 180 F 0EF 907 180 K 0EF 907 180 K 00CE 0FE 907 180 F <1002 0EF 907 180 F 0FE 907 108 K 1007 0EF 907 180 F 0051 0EF 907 080 H <1005 0EF 907 080 C 0EF 907 080 H 1007 0EF 907 080 C 0EF 907 080 E © 2024 Audi of America, Inc. SVM Code Input (or higher) 0EF 907 180 F Internal New HW Part Number 51A005 0EF 907 080 E Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 0EF 907 080 H 0051 0EF 907 080 E <1002 0EF 907 080 H 0EF 907 080 C 0EF 907 080 H 1007 0EF 907 080 E 0EF 907 080 C 0EF 907 080 E Warranty Claim Type: • Use applicable claim type. • If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: 9350 Damage Code: 0039 Labor Operations: Software Update (Includes checking for DTCs) 0151 0060 Time stated on the diagnostic protocol (Max 80 TU) Diagnostic Time: Claim Comment: GFF No allowance 0 TU Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU As per TSB 2073062/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All part and service references provided in this TSB (2073062) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may © 2024 Audi of America, Inc. Internal Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2024 Audi of America, Inc. Internal Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.