36418.3.0
Service Bulletin Details
Public Details for: 36418.3.0
This is a technical journal: bev high voltage battery replacement. When a new battery is installed and the cell chemistry is different a unique sp is necessary
Models from 2024
2024 POLESTAR POLESTAR 2 |
Models from 2023
2023 POLESTAR POLESTAR 2 |
Models from 2022
2022 POLESTAR POLESTAR 2 |
Models from 2021
2021 POLESTAR POLESTAR 2 |
Polestar Service and Parts Business Technical Journal TITLE: BEV High Voltage Battery Replacement REF NO: ISSUING DEPARTMENT: CAR MARKET: TJ 36418.3.0 Technical Service United States and Canada PARTNER: ISSUE DATE: STATUS DATE: 3 US 7515 Polestar 2024-02-08 2024-02-21 FUNC GROUP: FUNC DESC: 3113 Battery, high voltage Page 1 of 6 Attachment File Name File Size TJ_36418_1.pdf 0.1184 MB Rows beginning with * are modified Note! If using a printed copy of this Technical Journal, first check for the latest online version. DESCRIPTION: In the event of complete high-voltage battery replacement, the battery being installed may not have the same cell chemistry as the battery being removed. The replacement battery will always have the same or higher capacity compared to the original battery. To be able to use another cell chemistry you need to download a unique SP (Software Product). This TJ will guide you on which SP to use in the event of high-voltage battery replacement where the battery is replaced with new cell chemistry and also explains the sequence for downloading the SP and update software. Please follow the instructions under “Service.” CSC Customer Symptom Codes Code Description 7B Starting/Engine does not start/Engine does not turn/No clicking sound at start attempt Produced and printed in the USA and available as an electronic document. © Polestar 2024 Technical Journal 36418.3.0 DTC Diagnostic Trouble Codes Vehicle Type Type Eng Eng Desc 534 ED E400V6 534 EG E400V9 Sales Body Gear Chassis range Struc Week Range 2021-2023 - 202007-202316 2022-2023 - 202122-202316 Steer Model Year Plant SERVICE: *When a new battery is installed and the cell chemistry is different a unique SP is necessary, see attachment “TJ_36418_1.pdf.” The SP changes the Variant Attribute in the vehicle to match that of the replacement battery. The information of what battery is installed in the vehicle could be found in VIDA, Vehicle details, Variant Attribute, and search for VDN code CKxx. The part number label is placed on the rear left side of the HV battery. Use the following sequence when installing the SP, BECM reload, and software upgrade. 1. Software product to change from one CK to another. See attachment “TJ_36418_1.pdf.” 2. Perform BECM reload 3. Perform a total upgrade If the wrong SP is used, the car will not start after the battery replacement. Warranty claim info: To get a warranty claim accepted for a job described in this TJ, please use the following data: VST OP number: 36004-2 Note: TJ number must be stated in the repair order text. VST Operation Number VST Operation Number Description 36004-2 Software control module downloading LABOR TIME: Labor time subject to change without notice. VEHICLE REPORT: Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area “Vehicle Report Polestar” and sub concern area “Support needed Polestar,” use function group 3113. To view TJ attachment continue to next page. This TJ has one attachment. Page 2 of 6 2024-02-21 Software Product list BEV VDN code CK06 27 modules Current part number replacing part number CK28 32441006 36051451 32441007 36051452 SP number for VDN update SP 32436199 CK25 32361092 36051303 32336733 36051304 SP 32397478 CK06 32290433 36051298 replacing part number SP number for VDN update 36418 3 Software Product list BEV VDN code CK25 27 modules replacing part number CK25 32361092 36051303 32336733 36051304 CK28 32441006 36051451 32441007 36051452 SP 32436199 Current part number SP number for VDN update 36418 3 Software Product list BEV VDN code CK23 24 modules Current part number replacing part number CK29 32441008 36051450 SP number for VDN update SP 32436199 CK24 32361091 36051292 SP 32397476 CK23 32290433 36051298 replacing part number SP number for VDN update 36418 3 Software Product list BEV VDN code CK24 24 modules replacing part number CK24 32361091 36051292 CK29 32441008 36051450 SP 32436200 Current part number SP number for VDN update 36418 3