87D9UPDATE

Technical Service Bulletin
87D9 UPDATE – AC Pressure/Temperature Sensor (NVLW)
October 14, 2014
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
R8 Coupe,
R8 Spyder,
A6, S6, A7,
S7, A8, S8,
A5 Cab, S5,
Cab, RS5
Cab, A4 S4,
allroad, Q5,
Q5 hybrid,
A5, S5, RS5
2013 - 2014
See Campaign/Action screen in Elsa
None
Condition
REVISION HISTORY
Revision
Date
1
April 03, 2014
2
October 14, 2014
Purpose
-
Original Publication
-
Updated serial number format in Step 2.
-
Added note to record serial number on RO and Claim
Comments.
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner
may fail after a period of time. As a result, the air conditioner compressor is switched off.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
 Procedure is valid only for vehicles that show the 87D9 code in the Elsa Campaign/Action Information screen
on the day of repair.
 Vehicle must be within the New Vehicle Limited Warranty.
 Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
 Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Technical Background
On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner
may fail after a period of time. As a result, the air conditioner compressor is switched off.
Page 1 of 4
© 2014 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Technical Service Bulletin
Service
1. Remove the refrigerant pressure sensor
-G395-  by following the instruction in
ElsaPro >> Repair Manual >> Heating,
Ventilation and Air Conditioning >> 87 Air
Conditioning >> Removal and Installation >>
A/C Pressure/Temperature Sensor G395.
2. Check production date of sensor.
Example: 3 13612
3: Shift
1: Day
36: Week
12: Year (2012)
-
-
Replace sensor ONLY if the last 4 or 5
numbers are:
-
3212
3312
3412
3512
3612
3712
3812
3912
54612
-
Record serial number on repair order
to be included on claim entry.
If the sensor date is not within these
ranges reinstall sensor with new o-ring,
PN 7H0820896.
Page 2 of 4
© 2014 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Technical Service Bulletin
Warranty
Update Time
Requirements/
Reimbursement
To ensure prompt and proper payment, be sure to immediately enter the
applicable reimbursement code listed below upon completion of the repair work.
Claims will be paid only for vehicles that show the 87D9 code in the Elsa
Campaign/Action Information screen on the day of repair.
87D9 Saga Claim Entry Procedure
Check Elsa to determine whether Update 87D9 is open.
Service No.: 87D9
Damage Code: 0099
Parts Manufacturer - Removed part: 002
Claim Type
Sold vehicle = 7 10
Unsold vehicle = 7 90
Saga Accounting Instructions
Criteria ID
Repair operation
Labor Operation
Number
TU
8K or 8T or
8R or 4G
Remove and install refrigerant pressure sender; check and replace if
necessary
8709 1900
40
8F
Remove and install refrigerant pressure sender; check and replace if
necessary
8757 1900
30
4H
Remove and install refrigerant pressure sender; check and replace if
necessary
8709 1900
50
42
Remove and install bumper cover (front)
6329 1900
90
Remove and install refrigerant pressure sender; check and replace if
necessary
8709 1950
20
Criteria ID
Part Number
Part Description
Quantity
8K or 8T or
8R or 4G or
8F or 42
4H0959126A*
Pressure sensor
1.00
7H0820896
O-ring
1.00
* Include serial number from the replaced sensor in the comments of the claim or the claim will not be paid.
Page 3 of 4
© 2014 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Technical Service Bulletin
There is no reimbursement for vehicle wash or loaner vehicle.
If the vehicle is outside of the specified warranty period OR if customer refused repairs.
U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
Canadian dealers: Fax the Repair Order to Warranty at (905) 428-4811 and provide VIN, applicable Service
Number, Customer Information, Dealer Number and Date.
Additional
Actions
Some of the affected vehicles may be involved in additional Actions.
Please check your Elsa Campaign/Action Information screen so that any
additional required work can be done simultaneously.
Verifying Vehicle
Eligibility
To verify vehicle eligibility for this Update, always check the Elsa
Campaign/Action Information screen. The Elsa system is the only
binding inquiry and verification system; other systems are not valid and
may result in non-payment of a claim.
Help for Claim
Entry
For questions regarding claim entry, contact Audi Warranty.
Required
Customer
Notification
Inform your customer in writing by recording on the Repair Order any
and all work that was conducted on the vehicle, including any and all
updates completed under this Update.
Required Parts and Tools
Part Number
Part Description
Quantity
4H0959126A
Pressure sensor
1.00
7H0820896
O-ring
1.00
 Properly destroy and dispose of removed parts in accordance with all state and local requirements, unless
otherwise indicated and/or requested through SAGA.
 If you have exhausted your allocated parts and you require additional parts for vehicles affected by
this Update but have exceeded your Upper Order Limit, please submit your requests for additional parts via
email to [email protected]. Be sure to include the affected VINs with your order. Prior to submitting
your request, ensure that each vehicle has the 87D9 code open in Elsa. Your order will be reviewed and
processed accordingly.
Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa
for the most current version of this document.
Page 4 of 4
© 2014 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.