VWS1205
Service Bulletin Details
Public Details for: VWS1205
Claim processing for the volkswagen doublecheck
- 9999 -
Models from 9999
9999 VOLKSWAGEN VOLKSWAGEN |
Warranty Information Number: VWS-12-05 SAGA Communication Subject: Claim Processing for the Volkswagen DoubleCheck Date: Nov. 21, 2012 This document conveys Volkswagen SAGA information. Volkswagen DoubleCheck Volkswagen has re-defined the Courtesy Vehicle Check and re-named it to the Volkswagen DoubleCheck. From the SAGA claim information perspective there are no changes (see the table below). There are, however, changes to the claim submission time and mileage limitations. Effective with claim reception date of December 1, 2012, claims for the 30-day Volkswagen DoubleCheck must be submitted in SAGA within 90 days of the vehicle’s in-service date, regardless of mileage. The Volkswagen DoubleCheck may only be claimed once per VIN. Note: Claims processed within the time and mileage limits of the Courtesy Vehicle Check (6 months or 6,000 miles, whichever occurs first, from the vehicle’s in-service date) will be accepted in SAGA through claim reception date of November 30, 2012 after which the limitations described above for the Volkswagen DoubleCheck will apply . Claim Type 1MA Maintenance claim after delivery Service Number 0110 Volkswagen DoubleCheck (formerly Courtesy Vehicle Check) Damage Code 0055 Repair as instructed Damage Location Blank Must be blank Part Manufacturer Code Labor Operation TX2 01 10 00 00 Courtesy Vehicle Check, 50 time units, select as causal Note: There will be no reimbursement by Volkswagen for the usage of shop supplies or for fluid top off associated with the Volkswagen DoubleCheck. The appropriate Warranty communications will be updated shortly to reflect this change. Questions For any questions regarding this communication, please contact the Warranty Helpline at 866-306-8447 or [email protected]. Page 1 of 1 ver1.2 © 2012 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.