A9124732073131_1

Service Bulletin Details

Public Details for: A9124732073131_1

This bulletin provides information when the dtc U178500: software error is stored passive/sporadic.


- 2024 - 2023 - 2022 -

Technical Service Bulletin
91 OCU3 High: DTC U178500 Software error, passive / sporadic
91 24 73 2073131/1 February 23, 2024.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3, S3, RS 3,
and Q3
2022 – 2024
All
Not Applicable
Condition
Customer states:
• An SOS Emergency Call Malfunction is displayed on the instrument cluster.
Workshop findings:
The following DTC or DTCs and symptom code(s) may be stored in the Control Module for Emergency Call and
Communication Unit (OCU) -J949-, (address word 0075):
• DTC U178500: Control Module for Emergency Call Module and Communication Unit, software error.
Technical Background
A software related problem causes this DTC to be entered erroneously.
Production Solution
Not applicable.
Service
Perform the suggested ODIS Test Plan:
• “Check OCU control module configuration”.
Before releasing the vehicle, please make sure that the emergency call LED is illuminated green.
Parts replacement does not solve this issue. Claims for replaced parts will be subject to review.
Warranty
© 2024 Audi of America, Inc.
Internal
Page 1 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Claim Type:
110 Up to 48 Months/50,000 Miles.
G10 for CPO Covered Vehicles – Verify Owner.
If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9170
Damage Code:
0039
Diagnostic Time:
GFF
0150 0060
Time stated on
the diagnostic
protocol
(Max 50 TU)
GFF
0150 0010
See SRT with
associated
operations
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB 2073131/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2073131) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2024 Audi of America, Inc.
Internal
Page 2 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


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