A9124762073134_1
Service Bulletin Details
Public Details for: A9124762073134_1
This pending service solution (pss) requests that technicians create a record in the pss database in instances where the star button function assignment is lost on the multifunction steering wheel is lost sporadically.
Models from 2022
Models from 2021
Models from 2020
2020 AUDI A4 |
2020 AUDI A4 ALLROAD |
2020 AUDI A5 |
2020 AUDI A5 CABRIOLET |
2020 AUDI S4 |
2020 AUDI S5 |
2020 AUDI S5 CABRIOLET |
Technical Service Bulletin 91 PSS MIB3: Star button function assignment on the multi-function steering wheel is lost sporadically 91 24 76 2073134/1 February 23, 2024. Model(s) Year VIN Range Vehicle-Specific Equipment All Not Applicable A4, A4 allroad, S4, A5, A5 Cabriolet, A5 2020 – 2022 Sportback, S5, S5 Cabriolet, and S5 Sportback A8 e quattro 2021 RS 5, RS 5 Sportback, A6, A6 allroad, S6, RS 6 Avant, A7, A7 e quattro, S7, RS 7, A8, S8, etron quattro, e2021 – 2022 tron Sportback quattro, Q5, Q5 e quattro, Q5 Sportback, SQ5, SQ5 Sportback, Q7, SQ7, Q8, SQ8, and RS Q8 A3, S3, RS 3, etron S, e-tron GT, RS e-tron GT, and Q3 2022 Condition Customer states: • The function assignment to the star button on the steering wheel (Figure 1) gets lost sporadically. © 2024 Audi of America, Inc. Internal Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 1: Star button on the steering wheel. Workshop findings: • No relevant DTCs are stored. Technical Background A software related issue can cause the star button assignment to be lost sporadically. Production Solution This bulletin will be updated when more information is available. A solution is currently under development. Service 1. Explain to the customer that a solution is expected to be available by the end of the 4th quarter of 2024 (subject to change) and that no repairs are necessary at this point. Do not replace any components for this condition since this will not resolve the customer’s concern. 2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi (under Related Links >> Service). Warranty This TSB is informational only and not applicable to any Audi Warranty. Additional Information © 2024 Audi of America, Inc. Internal Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin All part and service references provided in this TSB (2073134) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2024 Audi of America, Inc. Internal Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.