A9124762073134_1

Service Bulletin Details

Public Details for: A9124762073134_1

This pending service solution (pss) requests that technicians create a record in the pss database in instances where the star button function assignment is lost on the multifunction steering wheel is lost sporadically.


- 2022 - 2021 - 2020 -

Technical Service Bulletin
91 PSS MIB3: Star button function assignment on the multi-function steering wheel is lost sporadically
91 24 76 2073134/1 February 23, 2024.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
A4, A4 allroad,
S4, A5, A5
Cabriolet, A5
2020 – 2022
Sportback, S5,
S5 Cabriolet, and
S5 Sportback
A8 e quattro
2021
RS 5, RS 5
Sportback, A6,
A6 allroad, S6,
RS 6 Avant, A7,
A7 e quattro, S7,
RS 7, A8, S8, etron quattro, e2021 – 2022
tron Sportback
quattro, Q5, Q5 e
quattro, Q5
Sportback, SQ5,
SQ5 Sportback,
Q7, SQ7, Q8,
SQ8, and RS Q8
A3, S3, RS 3, etron S, e-tron
GT, RS e-tron
GT, and Q3
2022
Condition
Customer states:
• The function assignment to the star button on the steering wheel (Figure 1) gets lost sporadically.
© 2024 Audi of America, Inc.
Internal
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 1: Star button on the steering wheel.
Workshop findings:
• No relevant DTCs are stored.
Technical Background
A software related issue can cause the star button assignment to be lost sporadically.
Production Solution
This bulletin will be updated when more information is available. A solution is currently under development.
Service
1. Explain to the customer that a solution is expected to be available by the end of the 4th quarter of 2024 (subject
to change) and that no repairs are necessary at this point. Do not replace any components for this condition
since this will not resolve the customer’s concern.
2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi
(under Related Links >> Service).
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Additional Information
© 2024 Audi of America, Inc.
Internal
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
All part and service references provided in this TSB (2073134) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2024 Audi of America, Inc.
Internal
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


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