42142120217245
Service Bulletin Details
Public Details for: 42142120217245
Loud cracking or rubbing noises when steering (vehicles without audi magnetic ride suspension)
- 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 -
Models from 2015
2015 AUDI TT |
Models from 2014
2014 AUDI TT |
Models from 2013
2013 AUDI A3 |
2013 AUDI TT |
Models from 2012
2012 AUDI A3 |
2012 AUDI TT |
Models from 2011
2011 AUDI A3 |
2011 AUDI TT |
Models from 2010
2010 AUDI A3 |
2010 AUDI TT |
Models from 2009
2009 AUDI A3 |
2009 AUDI TT |
Models from 2008
2008 AUDI A3 |
2008 AUDI TT |
Models from 2007
2007 AUDI A3 |
Models from 2006
2006 AUDI A3 |
Technical Service Bulletin 42 Loud cracking or rubbing noises when steering (vehicles without Audi magnetic ride suspension) 42 14 21 2021724/5 July 9, 2014. Supersedes Technical Service Bulletin Group 42 number 12-16 dated November 13, 2012 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A3 2006 - 2013 All Without Audi magnetic ride TT 2008 - 2015 All Without Audi magnetic ride Condition REVISION HISTORY Revision Date Purpose 5 - Revised header data (Added model years) 4 11/13/2012 Revised Service (Clarified statement) Revised Technical Background (Additional information) 3 6/6/2012 Revised header data (Added model years 2012 and 2013) Revised Service (Updated Repair Procedure) 2 4/1/2010 Revised header data (Added model year 2011) Revised Warranty 1 10/19/2009 Original publication • Loud cracking or rubbing noises are heard when the steering wheel is being turned. • Steering is not affected and operates normally. Tip: This bulletin does not apply to vehicles with magnetic ride suspension (which are equipped with rubber shock absorber stop and a plastic cap on the shock). Technical Background • When vehicle is being steered, the shock absorber stop can chafe on the plastic cap of the suspension strut. • If the vehicle is lifted up, the noise disappears. • The boot is not properly secured/installed, or is deformed. © 2014 Audi of America, Inc. Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Production Solution Change in production. Service Tip: Ensure that this TSB is performed before replacing any additional components, such as suspension strut mountings, springs, or steering racks. Failure to properly complete this bulletin may cause claim(s) to be ineligible for reimbursement. 1. Brush silicon grease (G 000 405 A2) on the contact surface of the plastic cap of the suspension strut where it makes contact with the rubber stop (Figure 1). Figure 1. The contact surface of the plastic cap of the suspension strut (A). 2. Attach the boot correctly on the slots of the upper mounting and the bottom of the damper. Slight deformations of the boot can be pressed out at room temperature. For further technical assistance, contact the Audi Technical Assistance Center (TAC). © 2014 Audi of America, Inc. Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4098 Damage Code: 0020 Labor Operations: Grease rubber stops 4098 5099 20 TU Diagnostic Time: GFF No allowance 0 TU Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2021724/5 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Part Number Part Description Quantity G 000405A2 Silicone grease 1 Additional Information All parts and service references provided in this TSB (2021724) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2014 Audi of America, Inc. Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.