46133320333822

Technical Service Bulletin
46 MY13 Q5 (NON-hybrid) Brake noise Repair Authorization
46 13 33 2033382/2 March 18, 2013. Supersedes Technical Service Bulletin Group 46 number 13-31 dated
March 18, 2013 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q5
2013
All
Non-hybrid (PR-1LC 16”, PR-1LP 17”)
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Service (Added steps)
Added attachment (Brake Noise Questionnaire)
1
3/18/2013
Initial publication
Customer may report that the front brakes squeal when the vehicle comes to a stop. This condition may occur
more frequently during cold weather conditions (without rain).
Tip: This TSB does not apply to Q5 Hybrid models.
Technical Background
Various parts have been replaced under warranty for the condition noted above, but no issues have been
identified with the replaced parts.
In an effort to gain information on the brake noise for the vehicles listed above, we are asking that you contact the
Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in diagnosing any potential
issues with the condition noted above.
Production Solution
No changes to production have been made, as no issue has been identified.
Page 1 of 2 plus attachment
© 2013 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Technical Service Bulletin
Service
Audi of America is requesting your cooperation in supplying us with technical information regarding this condition.
1. Verify the brake noise with a test drive.
2. If the vehicle is within the New Vehicle Limited Warranty, complete the attached Brake Noise Questionnaire.
3. Obtain a sound recording of the brake noise (a cell phone recording is OK as long as the noise can be clearly
identified).
4. Email the questionnaire and sound recording to: [email protected].
5. Contact a TAC consultant before proceeding with any repairs.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
Page 2 of 2 plus attachment
© 2013 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Brake Noise Questionnaire
Email completed form to: [email protected]
Vehicle Data:
Model:
Production Date:
Dealer Name:
VIN:
Milage:
Tech:
Engine No.:
special equipment
(tow bar, Tuning etc)
RO#:
Test drive:
done:
yes
Type of noise:
Customer complaint confirmed:
When does the noise occur?
"Moo/Muh"-noise
yes
no
Where does it noise occur?
forward drive:
reverse:
Freeway/Highway
Grinding / scraping
Squeaking
Creaking
Rattling
always
light braking
stop
often
hard braking
(e.g. traffic light)
rarely
without braking
While turning
very rarely
emergency braking
Country / Dirt roads
In town
Notes
Where does the noise possibly come from?
exact location, if possible:
front
back
don`t know
Notes
Noise-Level (1 to 10):
level
Does the complaint only occur after standing?
no
if yes, after how long?
hours
Was the handbrake, pedal
for parking brake activated?
Is the noise still present after several brake applications?:
yes
no
Thickness of the brake pads:
mm
yes
no
Thickness of the brake discs:
mm
State of the brake discs:
o.k..
rusty
hotspots
scores outside
scores inside
completely scored
Speed (range):
from / at
MPH
to
MPH
Outside Temperatures (range):
F°
from / at
F°
to
Weather:
wet
dry
Snow
Type / state of roads:
smooth surface
rough surface
Please attach sound file!
When did the noise start?
from the beginning
just recently
Conditions of use?
Driven daily
Not driven daily
Others:
Notes:
What repairs have been carried performed?
repeated repairs:
yes
no
Notes:
cobbles
which
since milage