LI82.85-P-077312

Wrong Timestamp/Status Displayed in Mercedes Me App
Topic number
LI82.85-P-077312
Version
1
Function group
82.85 - Navigation and Communication systems
Date
1/22/24
Validity
All car lines with RAMSES 1.1 module.
Hardware part number of RAMSES beginning with A 206
XXX XXXX
Reason for change
Complaint
Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues:
Remote Status:
•
The last updated timestamp shown in vehicle status leaf page will have the wrong information.
Geofence:
•
Geofence notifications will not be sent when vtime is invalid.
Programming of Charge Settings:
•
•
•
•
Updated timestamp in charge settings leaf page will have wrong timestamp.
End of charging timestamp would have the wrong information.
Status and end of charging are not displayed.
Function itself is not affected, only the timestamps are wrong.
Pre Entry Climate Control:
•
•
•
The last updated timestamp shown in vehicle status leaf page will have the wrong information.
Next departure time would be impacted.
Function itself is not affected, only the timestamps are wrong.
Cause
Software-Bug in RAMSES 1.1 Software E139.4.
NaN.NaN.NaN NaN:NaN:NaN
© Copyright Mercedes-Benz AG
JKANTAR
Page 1 / 2
Remedy
A fix for this issue will be implemented in the next coming RAMSES 1.1 SW E139.5 early 2024.
Symptoms
Communication/information > Telematics service > Vehicle status and configuration > Remote vehicle status query >
Incorrect display/message
Communication/information > Telematics service > Vehicle status and configuration > Vehicle function programming
> Malfunction
Communication/information > Telematics service > Locating services > Geographical vehicle monitoring > Malfunction, alarm/message
Operation numbers/damage codes
Op. no.
Operation text
NaN.NaN.NaN NaN:NaN:NaN
© Copyright Mercedes-Benz AG
Time
JKANTAR
Damage
code
Note
Page 2 / 2