TSA-24-01

SERVICE ADVISORY
Release Date: February 29, 2024
Expiration Date: February 29, 2025
SLI
Communication #: TSA-24-01
Model Year(s): 2021-2024
— Confidential and Proprietary —
VERSION: R01 (February 29, 2024)
IMPORTANT
If you are working with a printed copy, please verify you have the most current version of this document.
SUBJECT: DISABLED SECURITY SYSTEM
PURPOSE
Polaris has received feedback that the security system is not re-enabling after the vehicle battery voltage becomes low, or
the vehicle has not been used for several days. As a result, the lock and unlock buttons are inoperative until the security
system is enabled in Digital Wrench.
An updated VCM (Vehicle Control Module) software has been released to address this concern.
NOTICE
This concern does not affect the immobilizer function of the VCM and the vehicle will start normally when the fob is within
range.
AFFECTED MODELS
MODEL YEAR
MODELS
AFFECTED RANGE
2021-2024
Slingshot S with Technology Package, SL,
SLR, R, LE
Reference Unit Inquiry on the dealer website or
the Service Communications list on the STOP
site to look up affected units.
CUSTOMER NOTIFICATION
Dealers should ONLY contact consumers who have logged a concern with their vehicle exhibiting the issue(s) defined in
this Service Advisory. This Service Advisory is optional for consumers that are not reporting these concerns. Polaris will
NOT be contacting consumers affected by this Service Advisory.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of Polaris Inc.
TSA-24-01 (R01)
© 2024 Polaris Inc.
Page 1 of 3
WARRANTY CLAIM INFORMATION
2021-2024 SLINGSHOT S WITH TECHNOLOGY PACKAGE, SL, SLR, R, LE
Advisory #
TSA-24-01
Claim Type
SA (Service Advisory)
Labor Allowance
0.3 hours (18 minutes)
Part Number / Description
0000541 (QTY 1) Bulletin Misc Labor
Parts Availability
NA
University of Polaris Video Training
Required
NO
Claim Submission:
• US / Canada Dealers: On DEX, go to Service and Warranty > Warranty Claim and Extended Coverage > Start a New
Warranty Claim. Select Service Advisory > Enter the VIN / PIN and Retrieve Registration. Select TSA-24-01 and Send
Claim.
• International Dealers: On iDEX, go to Service and Warranty> Warranty Claims>Start a New Warranty Claim. Select
Service Advisory > Enter the VIN / PIN and Retrieve Registration. Select TSA-24-01 and Send Claim.
COVERAGE PERIOD
Coverage will begin on February 29, 2024. Coverage will expire on February 29, 2025.
FEEDBACK FORM
A feedback form has been created for the technician to provide Polaris with an overall
satisfaction rating for the instructions, provide comments on your experience or upload
pictures/video. The form is viewable on mobile devices by scanning the QR code or on a
PC by clicking HERE.
ALARM SYSTEM OVERVIEW
To activate the alarm:
• Press the LOCK button on the key fob. The horn will sound and lights will flash briefly to confirm that the alarm is
activated.
To deactivate the alarm (key fob must be within range):
• Press the UNLOCK button on the key fob or press the power button on the console panel while the key fob is within
range.
The vehicle’s key fob will become inactive if a period of 7 days has elapsed since last startup.
A battery voltage below 11.5 Volts will also cause the security function to become inactive.
• For AutoDrive transmission vehicles: Pressing the start button and/or the brake pedal will reestablish connection between
the vehicle control module (VCM) and the key fob.
• For manual transmission vehicles: Pressing the start button and/or the clutch pedal will reestablish connection between
the vehicle control module (VCM) and the key fob.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of Polaris Inc.
TSA-24-01 (R01)
© 2024 Polaris Inc.
Page 2 of 3
REPAIR PROCEDURE
15. If TCM was updated, perform grid learn and kiss point
learn procedures following the on-screen prompts.
TOOLS REQUIRED
• Safety Glasses
16. Go to Info > Vehicle tab. Verify VCM software version is
4082028 or higher.
• Digital Wrench®
VERIFY SECURITY ENABLEMENT
• Battery Charger
1. From the home screen, select Procedures.
2. Select Slingshot Configuration.
TSA-24-01 PROCEDURE
3. Select Security Configuration.
PROGRAMMING PROCEDURE
4. Select Enable Key Fob Security.
NOTICE
5. Verify that the current security state is enabled.
This update utilizes the vehicle update process in Digital
Wrench II. If the transmission control module requires
updating, perform the grid learn and kiss point learn
procedures following the on-screen prompts.
6. If security is disabled, select Enable Key Fob Security
on the right side of the screen.
IMPORTANT
During the VCM update, the gauge and other systems will
power down and appear as though the vehicle is off. Do
not disconnect or disrupt Digital Wrench during the
update. Once the update is complete, all modules will
power back on.
1. Park vehicle on a flat surface.
2. Shift vehicle to NEUTRAL
7. Power the vehicle off and press the lock button on the
fob. Verify that the horn honks and lights flash.
3. Apply parking brake.
4. Press START/STOP button to turn vehicle OFF.
8. Submit a Service Bulletin Warranty Claim for
TSA-24-01.
5. Connect the battery to the recommended battery
charger.
IMPORTANT
Make sure the vehicle battery is connected to a 5 amp
battery charger before proceeding. The battery needs to
be maintained at 12.6v at all times.
6. Verify Digital Wrench version 1.0.61.3 or higher has
been installed.
7. Connect MultiLink XP cables to PC and vehicle. Power
on to ignition mode by pressing the brake pedal or
pushing the start button twice. Do NOT start.
8. Open Digital Wrench II and select Auto Identify.
9. Select Vehicle Update.
10. Select the appropriate brake package equipped on the
vehicle.
11. Select the appropriate paddle shifter configuration.
12. Select the appropriate engine calibration level.
13. Select Update to MY21+ FIX VCM Calibration.
14. Select Continue to begin programming.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of Polaris Inc.
TSA-24-01 (R01)
© 2024 Polaris Inc.
Page 3 of 3
Date: February 29, 2024
ATTN: All Service Personnel
Subject: Service Advisory TSA-24-01 Released
Service Advisory TSA-24-01
Polaris Industries Inc. has received feedback that on certain Model Year 2021-2024
Slingshot models the security system is not re-enabling after the vehicle battery
voltage becomes low, or the vehicle has not been used for several days. As a
result, the lock and unlock buttons are inoperative until the security system is
enabled in Digital Wrench.
An updated VCM (Vehicle Control Module) software has been released to address
this concern.
View TSA-24-01 Service Advisory
Affected Units
2021-2024 Slingshot S with Technology Package, SL, SLR, R, LE
Reference Unit Inquiry on the dealer website or the Service Communications list on
the STOP site to look up affected units.
Please contact Polaris Service by phone at 800-330-9407 or through Ask Polaris
with any questions or concerns.
Thank you for your attention.
Sincerely,
- Polaris Service
© 2024 Polaris Industries Inc. | 2100 Highway 55, Medina, MN 55340
Z-22-01 Service Advisory DEX Alert and STOP Post
DEX Alert / Stop Post
Group: Communication
Start Date: 2/29/2024
Removal Date: 5/29/2024
Title: Service Advisory TSA-24-01 Released
Alert Text:
Polaris Industries Inc. has received feedback that on certain Model Year 2021-2024 Slingshot
models the security system is not re-enabling after the vehicle battery voltage becomes low, or the
vehicle has not been used for several days. As a result, the lock and unlock buttons are inoperative
until the security system is enabled in Digital Wrench.
An updated VCM (Vehicle Control Module) software has been released to address this concern.
Click HERE to view TSA-24-01 Service Advisory