NTB24-013

Classification:
Reference:
ST23-002
Date:
NTB24-013
February 15, 2024
VOLUNTARY SERVICE CAMPAIGN
2023 ARIYA; STEERING WHEEL REPLACEMENT
CAMPAIGN ID #:
APPLIED VEHICLES:
P3A32
2023 ARIYA (FE0)
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary service campaign on certain specific model year 2023
ARIYA vehicles to replace the steering wheel. This service will be performed at no charge to
the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number P3A32 to this campaign. This number must appear
on all communication and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly
trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and
safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it
does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
To avoid the risk of death or severe personal injury, always observe the following items for
preventing accidental activation:

Before servicing, power switch OFF, disconnect 12V battery negative terminal and
wait for 3 minutes or more (discharges electricity held in the additional power supply
circuit of the air bag diagnosis sensor unit). Refer to Precautions for Removing
Battery Terminal in the ESM.

Always work from the side of the air bag module. Never work in front of it.

Never use air tools or electric tools for servicing.
To avoid the risk of minor personal injury, property damage, and damage to the vehicle,
always observe the following:

For installing/removing the driver air bag module harness connector, insert a thin
screwdriver wrapped in tape into the notch, lift the lock, and remove the connector
(Figure 1).
Figure 1



Install the connector with the lock raised, and push the lock into the connector.
After installing the connector, check that the lock is pushed securely into it.
Always place the driver air bag module with the pad side facing upward.
Figure 2






Never impact the driver air bag module.
Replace the driver air bag module if it has been dropped or sustained an impact.
Never insert any foreign objects (screwdriver, etc.) into the driver air bag module.
Never disassemble the driver air bag module.
Never expose the driver air bag module to temperatures exceeding 90°C (194°F).
Never allow oil, grease, detergent, or water to come in contact with the driver air bag
module.
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NTB24-013
IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service Manual (ESM)
when working on or near a Supplemental Restraint System (SRS), such as an air bag.
To avoid damage to the vehicle, handle interior trim carefully. Work with clean hands and clean
tools to avoid dirt and stains. Use protective covers as needed.
1.
Write down the radio settings.
Presets
1
2
3
4
5
6
AM
FM 1
FM 2
SAT 1
SAT 2
Bass
Treble
Balance
2.
Turn the ignition OFF.
3.
Disconnect the 12V battery negative
cable from the battery current sensor.
a.
b.
4.
Speed Sen.
Vol.
Fade
Battery
current sensor
Loosen and remove the battery
negative cable from the battery
current sensor (Figure 3).
Lift the cable from the battery
current sensor and place it next to
the battery.
Battery
negative cable
Figure 3
Wait at least 3 minutes before
proceeding to step 5 on page 4.
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5.
Remove the driver air bag module.

Refer to the ESM: RESTRAINTS > SRS AIRBAG > REMOVAL AND
INSTALLATION > DRIVER AIR BAG MODULE > Removal and Installation
6.
Remove the steering wheel bolt.
7.
Replace the steering wheel.

Refer to the ESM: STEERING > STEERING SYSTEM > REMOVAL AND
INSTALLATION > STEERING WHEEL > Removal and Installation

Discard the original steering wheel bolt.

Install and torque the NEW steering wheel bolt to 44 N•m (4.5 kg-m, 32 ft-lb).
Spiral
cable
To avoid the risk of death or severe
personal injury:
8.

Do NOT reuse the steering wheel
bolt.

Do NOT rotate the spiral cable
with the steering wheel removed.
Doing so will damage the part.
Figure 4
Check for looseness between the
steering wheel and the steering
column.
a.
Hold the steering wheel at the
3 o’clock and 9 o’clock position
(Figure 5).
b.
Rock the steering wheel back
and forth.
Steering wheel bolt
Figure 5
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NTB24-013
9.
Was there any movement or looseness between the steering wheel and the steering
column?
NO: Continue to step 10.
YES: Recheck the steering wheel bolt torque, and then perform step 8 on page 4 again.
o
10.
Bolt torque: 44 N•m (4.5 kg-m, 32 ft-lb)
Match mark
Using a suitable paint pen/marker,
place a match mark on the steering
wheel bolt and the steering wheel,
where they meet, as shown in
Figure 6.
Figure 6
11.
Reinstall the driver air bag module.

12.
Reconnect the battery negative cable to the battery current sensor.

13.
Refer to the ESM: RESTRAINTS > SRS AIRBAG > REMOVAL AND
INSTALLATION > DRIVER AIR BAG MODULE > Removal and Installation
Nut torque: 8.0 N•m (0.82 kg-m, 71 in-lb)
Verify the horn operates normally.

If the horn does not operate, repeat steps 3-5 starting on page 3 and
recheck/reconnect the horn wire to the driver air bag module.
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14.
Using CONSULT 4, perform the adjustment of the steering angle sensor neutral position.

15.
Using CONSULT 4, perform steering torque calibration in the ADAS 2 control unit.

16.
Refer to the ESM: BRAKES > BRAKE CONTROL SYSTEM > WITH VDC > BASIC
INSPECTION > BRAKE CONTROL SYSTEM > ADJUSTMENT OF STEERING
ANGLE SENSOR NEUTRAL POSITION > Work Procedure
Refer to the ESM: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER
ASSISTANCE SYSTEM > ADAS CONTROL UNIT > BASIC INSPECTION >
STEERING TORQUE CALIBRATION > Work Procedure
Erase all DTCs set during the steering angle sensor neutral position adjustment and the
steering torque calibration.
HINT: In some instances, the vehicle will need to sit for several minutes with the vehicle
OFF, to allow DTCs to go to a past condition. After the wait period, set the vehicle to
“READY mode” and recheck DTC status. Once the DTCs are in a past status, they can
be cleared using CONSULT 4.
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NTB24-013
PARTS INFORMATION
(1)
DESCRIPTION
PART NUMBER
QUANTITY
WHEEL ASSY - STEERING
48430-***** (1)
1
BOLT
48935-3BA0A
1
Use the EPC and the VIN of the vehicle you are working on to obtain the correct part
number.
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”) ID
DESCRIPTION
OP CODE
FRT
P3A32
Replace Steering Wheel
P3A320
1.0
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
February 15, 2024
NTB24-013
DESCRIPTION
Original bulletin published
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NTB24-013