JLRP00257

Date
02/2024
JLRP00257
Service Compliance Notification
Subject Diagnostic Module Tank Leakage (DMTL) Pump
Models
Extended Warranty – USA and Canada
To:
USA and Canada Retailers Only
For the Attention of:
Copies to:
The Managing Director
The Service/After-Sales Director/Manager
The Parts Director/Manager
The New Vehicle Sales Director / Manager
20-21MY
See below
Dear Colleagues,
Extended warranty on DMTL Pumps 20MY to 21MY.
This Service Compliance Notification is to inform you about an extension to the standard JLR warranty provisions for DMTL
pumps in the USA and Canada.
Which vehicles are covered under this extended warranty?
The extended warranty coverage is applicable to the following 20-21MY JLR vehicles listed below:
Range Rover Sport (L494)
Range Rover (L405)
Discovery (L462)
Range Rover Velar (L560)
Discovery Sport (L550)
Defender (L663)
Range Rover Evoque (L551)
E-Pace (X540)
F-Pace (X761)
XE (X760)
XF (X260)
XF (X260)
What does this Extended Warranty Cover?
This extended warranty covers the replacement of the DMTL pump on applicable vehicles (listed above).
What is the Extended Warranty offering?
The extended warranty coverage is as follows:
USA and Canada markets – on vehicles listed above: 120 months / 10 years / 100,000 miles, whichever occurs first.
What do Retailers/ Authorised Repairers need to do?
Repairs to Applicable Vehicles must follow the standard JLR repair process.
Retailers/ Authorised Repairers must:
•
•
•
Check for eligible vehicles on the Jaguar Land Rover claims submission system to make sure that the vehicle is an
Applicable Vehicle covered by this extended warranty,
Follow the repair procedures provided in TOPIx,
Submit a warranty claim via the warranty system.
NOTE: Where the standard JLR vehicle warranty has expired, the warranty claim must be submitted using Programme
Code DMTL.
Yours faithfully,
Steve Oldham
Global Customer Care Quality Director
JLR
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