36694.4.0

Polestar 
Service and Parts Business
Technical Journal
TITLE:
ICUP “Searching for GPS” message in DIM / CSD
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36694.4.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515 Polestar
2024-03-05
2024-03-06
FUNC DESC:
FUNC GROUP:
Media, navigation and
communication
3900
Page 1 of 3
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Attachment
File Name
File Size
TJ_36694_1.PNG
0.4033 MB
DESCRIPTION:
If the customer experiences a “Searching for GPS” message in the CSD and DIM during startup, while
LTE connection is fully established (see attachment TJ_36694_1), then follow advice under “Service”.
CSD = Center Screen Display
DIM = Driver Infotainment Module
LTE = Long Term Evolution (4G)
CSC Customer Symptom Codes
Code
Description
7N
Navigation/Other navigation problems
EO
Navigation/Does not work
IP
Navigation/Error message on screen
DTC Diagnostic Trouble Codes
Produced and printed in the USA and available as an electronic document.
© Polestar 2024
Technical Journal 36694.4.0
Vehicle Type
Type
Eng
Eng
Desc
Sales Body
Gear
Steer Model Year
534
2021-9999
Plant
Chassis range
Struc Week
Range
0000001-9999999 202007-999952
SERVICE:
Do not replace any components for this issue.
*An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.
Warranty claim info:
No warranty claim accepted for a job described in this TJ.
Failing Part: No part replacement accepted
LABOR TIME:
Labor time subject to change without notice.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report Polestar” and sub concern area “Support not needed Polestar”, use
function group 3900.
To view TJ attachment continue to next page. This TJ has one attachment.
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2024-03-06
Technical Journal 36694.4.0
2024-03-06
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