SSM 52348

Service Bulletin Details

Public Details for: SSM 52348

2024 explorer/aviator vehicle key fobs are shipped from the factory zip tied together. If the vehicle does not come with the key fob pairs zip tied together at transport delivery to the dealership, validate that both key fobs work. If both


- 2024 -

3/14/24, 10:25 AM
2024 Aviator
SSM 52348 2024 Explorer/Aviator - Key Fobs Not Zip Tied Together Or Only
One Key Fob Is Present From The Factory
2024 Explorer/Aviator vehicle key fobs are shipped from the factory zip tied together. If the vehicle does not
come with the key fob pairs zip tied together at transport delivery to the dealership, validate that both key fobs
work. If both key fobs do not work or if only one key fob is present when vehicle is recieved at transport
delivery to the dealership, a claim must be made using the Delivery App, or delivery receipt/ePOD process.
This is not a warrantable item as per the warranty policy manual section 2.1.00. Note that zip tied key fobs
might not allow the Passive Entry feature to function correctly.
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