A0124142071243_2
Service Bulletin Details
Public Details for: A0124142071243_2
This bulletin provides information when there are whistling noises from the turbo charger at 1500 - 2200 rpm, and approximately 70% load.
Technical Service Bulletin 01 Whistling noises from turbocharger at 1500-2200 rpm and approx. 70% load - 4-cyl. 2.0 TFSI 01 24 14 2071243/2 March 20, 2024. Supersedes Technical Service Bulletin Group 01 number 24-07 dated January 30, 2024 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A4, A4 allroad, A5, A5 Cabriolet, A5 Sportback, Q5, and Q5 Sportback 2021 - 2023 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 2 - Revised attachments (Relocated for visibility) Revised Warranty (Changed labor ops) 1 01/30/2024 Initial publication Customer states: • A whistling noise can be heard when accelerating or driving at a constant speed (in combustion mode). • The noise occurs between 1500 and 2200 rpm and at approx. 70% load. • The noise can be heard irrespective of which transmission position is selected. Workshop findings: • The customer concern can be duplicated. • The noise has a frequency between 2.8 kHz and 3.2 kHz (can be determined using a PICO measurement). Technical Background In rare cases, the turbocharger (part number 06N.145.702.D) can cause an audible whistling noise. Production Solution Not applicable. Service © 2024 Audi of America, Inc. Internal Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Please refer to the attached document for VAS 611015 (NVH measurement). Please replace the turbocharger. Replacing the turbocharger with one with an identical part number (part number 06N.145.702.D) will not fix the problem. Check ETKA for an alternative available part number. • When performing the analysis, ideally, the VAS tool 611015 (PICO NVH tool) should be used to identify the noise with the measuring set-up described below. • When performing analysis and billing with VAS 611015, please also observe TSB 2070568: Engine/Gearbox: professional noise analysis with PICO-NVH tool. • Details about the configuration, positions and analysis of the measurement are included in the attached document. • If part replacement is necessary, please complete the document called “measurements” in the attachments and retain it with the customer records. Warranty Claim Type: • 110 Up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: 2130 Damage Code: 0020 Labor Operations: Set-up time for noise analysis tool - VAS tool 611015 (PICO NVH tool) 0161 0599 40 TU Check turbocharger (noise analysis) 0161 0099 Time stated on the diagnostic protocol (Max 40 TU) Diagnostic Time: Remove and install turbocharger 2130 55xx See SRT with associated operations GFF 0150 0000 Time stated on the diagnostic protocol (Max 50 TU) Road test before the service procedure © 2024 Audi of America, Inc. Internal No Allowance 0 TU Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Road test after the service procedure Claim Comment: 0121 0004 10 TU As per TSB 2071243/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA See ETKA Turbocharger 01 Additional Information All parts and service references provided in this TSB (2071243) are subject to change and/or removal. ©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2024 Audi of America, Inc. Internal Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.