Dealer 49A4

AUDI DEALER COMMUNICATION
Repair Available – UPDATE 49A4 / Brake System Software Update – (NVLW)
This notice is for:
Date:
Issue:
All Dealer Personnel
March 20, 2024
On Audi e-tron GT vehicles manufactured within a specific period, the operating noises made
by the hydraulic unit may be louder than usual and/or brake pedal travel may be higher at
very low speeds.
Country
Affected Vehicles:
USA
USA
CAN
CAN
Beginning
Model Year
2022
2022
2022
2022
Ending Model
Year
2024
2024
2024
2024
Vehicle
E-TRON
RS E-TRON
E-TRON
RS E-TRON
Vehicle
Count
5,278
1,676
501
211
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in ELSA on the day of repair to verify that a VIN qualifies for repair under this action. ELSA is the only
valid campaign inquiry & verification source.
Repair:
•
•
See ELSA and the Service References tool in Elsa2Go for complete repair & claiming
instructions
•
Check daily campaign open inventory report or OMD for affected vehicles in
inventory
Repair every affected inventory vehicle before delivery to consumers.
•
Parts Department:
Notes:
REPAIR AVAILABLE – March 21, 2024 - Update the brake electronics and
bleed the brake system.
See UPDATE technical bulletin for required materials.
Dealers must ensure that every affected vehicle gets the update before delivery to
consumers. Your effort is integral in reaching the highest quality expectations of Audi
customers.
•
Updates differ from recalls and service actions; consumers are notified in writing
of recalls and service actions. Therefore, consistent with general policy governing
Updates, customers will not be receiving letters about this action.
•
Each vehicle coming into your workshop (for maintenance or any other service
visit) that shows this Update code open in ELSA on the day of repair should have
the work completed.
•
Affected vehicles in dealer inventory cannot be delivered to consumers until this
Update is completed.
•
To identify any vehicles in your inventory that are affected by this Update, please
run the “New and CPO Inventory Open Campaign/Action Listing” report from the
OMD Web system
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Ensure all dealer personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional
assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
49A4_DLR_LAUNCH