No. 2407

Bulletin #: 2407
Advanced Technical Information
Part ID: 9102
9
Surround View Camera Intermittent Operation
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
911
As of 2020 up to 2023
992
N/A
KA6
Revision History
Revision
Release Date
Changes
0
March 4, 2024
Original document
Condition
Customer complains of intermittent operation for one or multiple surround view cameras. Failed surround camera(s) 		
appear blank with a crossed-out camera icon.
Figure 1
Technical Background
Any component failure of the surround view system can lead to a single or a combination of surround camera images
being blank within the PCM display.
Fault codes that may be present include:
- C12**02 - X peripheral camera, video wiring, Signal error
- B127*04 - X camera faulty
- B127*54 - X camera, calibration
- B200FFA - Surround View camera - internal fault
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Bulletin #: 2407
Advanced Technical Information
Part ID: 9102
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Service Information
The countermeasure currently consists of a two-part repair that should be performed to the vehicle during separate
visits to the workshop. Repairs made must be accompanied by supporting diagnostic work with objective evidence
of the issue, e.g., pictures or videos. Refer to the steps below for instructions.
Vehicle’s first visit for this concern:
1.
Create a Pre-VAL.
2.
Verify the concern is isolated to the surround view system.
3.
Replace the components listed:
		
a.
All four surround view cameras
		
b.
Both side view mirror wiring harnesses
		
c.
Both door wiring harnesses (containing coax cables)
		
d.
Front bumper wiring harness
		
e.
Rear bumper camera cable (image below for reference)
4.
Verify operation of the surround view system after the repair has been completed.
5.
Create a Post-VAL.
Figure 2
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Bulletin #: 2407
Advanced Technical Information
Part ID: 9102
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Vehicle’s second visit for this concern:
1.
Create a Pre-VAL.
2.
Verify the concern is isolated to the surround view system & ensure the previous repair has been performed 		
		
correctly and completely.
3.
Perform the next repair:
		
a.
Replace zFAS control unit.
		
b.
Overlay new coax cables from ZFAS control unit to: (Part Numbers are from VW/Audi)
			
i.
Front bumper wiring harness
				- zFAS connector housing: 6Q0_035_576
				- Bumper connector housing: WNK70000004 (Porsche Part Number from Campaign
				 WNK7)
			
ii.
Rear bumper cable connection
				- zFAS connector housing: 6Q0_035_576_B
				- Bumper connector housing: 4L0_035_576_A
			
iii.
Both door wiring harnesses
				
- zFAS connector housing (driver side): 6Q0_035_576_D
				
- zFAS connector housing (passenger side): 4L0_035_576_C
				- A-pillar connector housing: 6Q0_035_575_A
Recommended using VAS 6720 & Wire Insertion Tool Set (e.g. Snap-On - WINS1000R).
Figure 3
Snap-On - WINS1000R
IMPORTANT: Ensure no material is removed from any grommet when piercing and do NOT drill any holes. Avoid 		
damaging wires by pointing insertion tool AWAY from wires while penetrating.
4.
5.
Verify operation of the surround view system after the repair has been completed.
Create a Post-VAL.
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Bulletin #: 2407
Advanced Technical Information
Part ID: 9102
Figure 4
Cabin Side - Clutch Master Cylinder Grommet
9
Figure 5
Exterior Side - Clutch Master Cylinder Grommet
Pictures above are of driver side camera overlay to zFAS control unit from A-pillar connector. Grommet of use is for
the missing clutch master cylinder. If the vehicle is a manual, refer to the pictures below to be used for driver side
camera overlay. Passenger footwell grommet is to also be used for rear and passenger camera overlays. When overlaying wires, ensure wires are secured to existing harnesses and area of piercing is properly sealed. Recommended
points of piercing are designated by green X’s.
Figure 6
Cabin Side - Passenger Footwell Grommet
Figure 7
Tub Side - Passenger Side
Grommet
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Bulletin #: 2407
Advanced Technical Information
Part ID: 9102
Figure 8
Rear Camera Connection Point (Right Rear Taillight)
Figure 9
Front Camera Connection Point
(Front Right Wheel Well)
Figure 10
Door Harness Connection Point (1)
Figure 11
Door Harness Connection Point (2)
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9
Bulletin #: 2407
Advanced Technical Information
Part ID: 9102
Warranty
As always, please document the repair completely in PCSS.
For this repair, please code the “cause” as follows:
Cause location:
91020 Assistance Systems
Cause symptom:
1613 No function occasionally
Use the following labor operations for each workshop visit:
1st workshop visit:
91691900		
91671901		
91671902		
91435500		
97151952		
66791905		
66791906		
97321903		
97321904		
97591999*		
Front camera remove and reinstall
Side camera remove and reinstall (left)
Side camera remove and reinstall (right)
Reversing camera control unit replace
Wire harness front remove and reinstall
Rear-view mirror housing remove and reinstall (left)
Rear-view mirror housing remove and reinstall (right)
Door wire harness remove and reinstall (left)
Door wire harness remove and reinstall (right)
Rear camera coaxial cable replacement
2nd workshop visit:
85141900		
97090912		
97090901		
97090902		
92191900***		
68171900***		
68171905***		
70411952		
70851900		
97091999**		
97090910***		
Air inlet housing remove and reinstall
Main wire harness loosen and fasten (engine compartment – right)
Main wire harness loosen and fasten (luggage compartment – left)
Main wire harness loosen and fasten (luggage compartment – right)
Wiper link remove and reinstall
Console remove and reinstall (PDK)
Console remove and reinstall (Manual)
Front floor covering remove and reinstall (right)
Roof trim panel rear remove and reinstall
Create and overlay new coaxial cables from zFAS control unit to surround cameras
Main harness loosen and fasten (convertible top – right)
*50 TU may be claimed for 97591999.
**Only actual time elapsed up to a maximum of 600 TU, verified by a separate identifiable time punch, may be 		
claimed for 97091999.
***Option specific to be claimable.
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Bulletin #: 2407
Advanced Technical Information
Part ID: 9102
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Search Items
992, 911, RTV, surround, camera, reverse
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
F18079
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