No. 39-24-2
Service Bulletin Details
Public Details for: No. 39-24-2
Technical information for wrc4 - checking filler flap/charge port door and rework if necessary
Models from 2025
2025 PORSCHE PANAMERA E-HYBRID |
Models from 2024
2024 PORSCHE PANAMERA E-HYBRID |
Service Technical Information 39/24 ENU WRC4 5 WRC4 - Checking Filler Flap/Charge Port Door and Rework if Necessary (Stop Delivery) Model Line: Panamera E-Hybrid (YAA / YAB) Model Year: As of 2024 up to 2025 Concerns: Filler flap and charge port door Cause: On the affected vehicles, there is the possibility that the installed filler flap/charge port door can absorb moisture under certain conditions due to the material properties. This can lead to a deformation of the filler flap in the event of a longer vehicle service life at low temperatures in combination with high humidity and can be perceived by the customer as a visual complaint in the form of a protrusion of the filler flap/charge port door. Action: Check filler flap and charge port door and remove and dry if necessary. Affected Vehicles: Only the vehicles assigned to campaign (see also PCSS Vehicle Information). AfterSales Mar 20, 2024 Page 1 of 7 5 Service WRC4 ENU Technical Information 39/24 Installation Position: Installation position of filler flap and charge port door 1 2 – Filler flap – Charge port door Required tools Tools: • • Steel rule (commercially available) feeler gauge Tools only required for rework / drying: • • • VAS 6886 - Temperature Gauge Suitable storage area (e.g. paint stand) Radiator (commercially available, e.g. infrared irradiator paint dryer) Check filler flap/charge port door and rework if necessary Information The check described below is shown on the filler flap as an example. Also check the charge port door in the same way. Mar 20, 2024 Page 2 of 7 AfterSales Service Technical Information Work Procedure: 1 39/24 ENU WRC4 5 Check projection between filler flap/charging port door at rear side at four measuring points Filler flap/charge port door measuring points -A, B, C and D-. Pay particular attention to the following points: • Check the filler flap using a steel rule and feeler gauge with the filler flap/charge port door fully closed Checking the filler flap/charge port door. Filler flap/charge port door measuring points Checking the filler flap/charge port door • Make sure not to scratch the paint surface when using the steel rule. • Place steel ruler in the center of the filler flap/charge port door above the measuring points -A, B, C and D- as shown in the image with the edge on the filler flap/charge port door. • Do not put pressure on the steel rule. • Push in the feeler gauge at the steel rule directly after the body gap between the filler flap/charge port door and side panel and check the projection at this point Joint dimensions for filler flap/charge port door -Dimension X-. AfterSales Mar 20, 2024 Page 3 of 7 5 Service WRC4 ENU Technical Information 39/24 Joint dimensions for filler flap/charge port door Action Measurement result (dimensions X) • • • • Gap dimension A is less than or equal to 1.2 mm/ 0.047 in Gap dimension B is less than or equal to 0.4 mm/ 0.016 in Gap dimension C is less than or equal to 0.7 mm/ 0.028 in Gap dimension D is less than or equal to 0.6 mm/ 0.024 in – End of action – Continue with Step 5. The filler flap/charge port door must be One or more of the gap dimensions is greater than removed and dried. the permitted specifications (A > 1.2 mm (0.047 Document the results of the check. To do in)/ B > 0.4 mm (0.016 in)/ C > 0.7 mm (0.028 in)/ this, attach digital photos in PQIS showing the projection of the filler flap and the check D > 0.6 mm (0.024 in)). The filler flap is deformed performed using the feeler gauge. due to moisture. Continue with Step 2. 2 Mar 20, 2024 Page 4 of 7 -3- Remove filler flap/charge port door (cover). 2.1 Open the filler flap/charge port door. 2.2 Lever the locking tab Filler flap/charge port door (cover) -2- with a screwdriver Filler flap/charge port door (cover) -1-slightly in the direction of Filler flap/charge port door (cover) -Arrow A- and release it. AfterSales Service Technical Information 2.3 39/24 ENU WRC4 5 Move filler flap/charge port door (cover) -3-parallel -4- to the filler flap/charge port door (arm) -Arrow B- in direction and remove it. Filler flap/charge port door (cover) 3 Dry filler flap/charge port door. 3.1 Place the removed filler flap/charge port door on a suitable shelf so that the inner surface points in the direction of the heater. 3.2 Position heater (e.g. infrared paint dryer) so that the heating source is approx. 80 cm/ 2.6 ft away from the filler flap/charge port door. 3.3 Set the heat output of the heater so that the temperature of the filler flap/charge port door surface is between 90°C and 100°C/ 194 °F and 212 °F. Information Please ensure that the temperature effect on the surface of the filler flap is not exceeded. If necessary, check and adjust the temperature using a temperature measuring device. 3.4 Perform drying process. The drying process can take up to 8 hours depending on the moisture content. AfterSales Mar 20, 2024 Page 5 of 7 5 Service WRC4 ENU 4 Technical Information 39/24 Re—install filler flap/charge port door in reverse order and check the protrusion again as per work step 1. If the protrusion of the filler flap/charge port door is still too large and outside of the specification, then you should dry the filler flap again. In this case, invoice scope 6 or 8. 5 Enter the campaign in the Warranty and Maintenance logbook. Warranty processing Scope 1-3: Not relevant for this vehicle type. Scope 4: Checking filler flap and charge port door • Relevant for E-Hybrid vehicles Labor time: Checking filler flap and charge port door Labor time: 25 TU Damage number WRC4 066 000 1 Scope 5: Checking filler flap and charge port door and drying flap • Relevant for E-Hybrid vehicles Labor time: Checking filler flap and charge port door and drying flap Labor time: 57 TU Damage number WRC4 066 000 1 Scope 6: Check filler flap and charge port door and dry flap twice • Relevant for E-Hybrid vehicles Labor time: Check filler flap and charge port door and dry flap twice Damage number WRC4 066 000 1 Mar 20, 2024 Page 6 of 7 AfterSales Labor time: 80 TU Service Technical Information Scope 7: 39/24 ENU WRC4 5 Check filler flap and charge port door and dry both flaps • Relevant for E-Hybrid vehicles Labor time: Check filler flap and charge port door and dry both flaps Labor time: 83 TU Damage number WRC4 066 000 1 Scope 8: Check filler flap and charge port door and dry both flaps twice • Relevant for E-Hybrid vehicles Labor time: Check filler flap and charge port door and dry both flaps twice Labor time: 130 TU Damage number WRC4 066 000 1 Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2024 Porsche Cars North America, Inc. AfterSales Mar 20, 2024 Page 7 of 7