35976.4.0
Service Bulletin Details
Public Details for: 35976.4.0
Models from 2024
2024 VOLVO S90 |
2024 VOLVO V60 |
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2024 VOLVO XC40 |
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Models from 2023
2023 VOLVO S90 |
2023 VOLVO V60CC |
2023 VOLVO XC40 |
2023 VOLVO XC60 |
2023 VOLVO XC60H |
2023 VOLVO XC90 |
2023 VOLVO XC90H |
Volvo Car USA LLC Technical Journal Technical Journal Title Ref. No. 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC’s set TJ 35976.4.0 Issuer (Dept.) Issue Date Status Date 2/28/23 2/29/24 Technical Service Car Market Partner Function Group United States and Canada 3 US 7510 Volvo Car USA 3111 Function Description Page Battery, complete Page 1 of 2 Rows beginning with * are modified Note! If using a printed copy of this Technical Journal, first check for the latest online version. DESCRIPTION: If the customer experiences a 12V Critical Charge message in the DIM, and the DTC´s listed below are set, please follow the advice under “service”. DIM = Driver information Module MVBM = Mid Voltage Battery Module DTC = Diagnostic Trouble Code CSC Customer Symptom Codes Code Description LN 12 V main battery/Weak or low electrical power 7G Text window and warning symbol/Yellow symbol and text message IV Text window and warning symbol/Text message DTC Diagnostic Trouble Codes Control Module Code Fault Type MVBM B165F94 Permanent MVBM B166094 Permanent Vehicle Type Type Eng Eng Desc Chassis range Struc Week Range 225 06 B06KERS 2022-2023 - 202122-202317 236 06 B06KERS 2022-2023 - 202122-202317 238 06 B06KERS 2022-2023 - 202122-202317 246 06 B06KERS 2022-2023 - 202122-202317 256 06 B06KERS 2022-2023 - 202122-202317 Sales Body Gear Steer Model Year Plant Technical Journal 35976.4.0 SERVICE: Do not replace the MVBM or 12V battery if the customer experiences these symptoms. Delete the DTC´s and perform a software update. *A software improvement (v2.14.3) is available in VIDA 2024 week 08, and is planned to be available via OTA 2024 week 10. For software release information and timing, see VIDA - Release Notes. If the customer experiences this issue, please perform a software upgrade according to TJ 31543. Warranty claim info: To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP number stated in this TJ. Note that the TJ number must be stated in the repair order text. VST Operation Number VST Operation Number Description 36004-2 Software control module downloading VEHICLE REPORT: Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 3111. Page 2 of 2 2024-02-29