SFCC_MAR2024_30

CRITICAL CONCERNS & FIELD SERVICE ACTIONS
UPS CAMPAIGN N873- POWERTRAIN CONTROL MODULE SOFTWARE ERROR
UPS N873 – POWERTRAIN CONTROL MODULE SOFTWARE ERROR
AFFECTED MODELS
24MY Range Rover and Range Rover Sport 4.4L V8 Models ONLY
VOLUME AFFECTED
US 933 CAN 87
A concern has been identified where the Powertrain Control Module (PCM) software
contains unexpected loss of functionality. This prevents certain regulatory mandated
for Mode 6 test results from being stored and available for reporting in a handheld
scan tool. As a result, the affected vehicles do not conform to the certified condition.
A software update to the PCM will be required.
0.2 hrs. + DIDO
REPAIR
REPAIR TIME
Quarantine notice issued on February 28th, 2024.
Repair launched March 21st,2024.
CAMPAIGN LAUNCH
Please refer to BBSS to identify affected vehicles in retailer inventory which must not
be sold or delivered until the repair is completed.
As of March 21st, there are 39 US and 10 Canadian affected units in retailer
inventory, all Range Rover, most of the affected vehicles are being updated in port.
NOTES
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30