2068627/5

Technical product information
New Flying Spur Hybrid - 12 volt battery draining during the charging of the high voltage battery
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),United Arab Emirates
E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest
America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2068627/5
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
electrical power, electric system, data transfer -> power supply
electrical power, electric system, data transfer -> battery management -> charging highvoltage battery
Vehicle data
New Flying Spur Hybrid
Sales types
Type
ZG23GB
ZG23GB
ZG23GB
ZG25GB
ZG25GB
MY
2022
2023
2024
2023
2024
Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
Documents
name
Complaint type
functionality
functionality -> defective function
sequence
Position
Customer statement / workshop findings
The 12 volt battery is draining during the charging of the high voltage battery
Technical background
Revision history - TPI 2068627/5
The requirement to replace the On Board Charger (AX4) has been removed - DO NOT REPLACE ANY PARTS
A software update is currently being developed and will be available within Quarter 2 - 2024, once available the software update will be
communicated via the normal communication channels
Production change
-
Measure
WARNING
CAUTION
QUESTION:
Is this a repeat visit for the same issue?
YES - Raise a DISS query and await feedback before conducting any further work, ensure a current ODIS log is attached
NOTICE
Product Support must second the DISS query to the Electrical Senior Engineer and await feedback before responding to the
retailer
NO - Conduct step 1
1) Referring to Rep.Gr 27 - Charge the 12 volt battery
•
Erase all DTC’s
•
Return the vehicle to the customer
Warranty accounting instructions
Warranty type
Damage service number
Damage code
Diagnosis time
Labour Operation Code
Time
110 or 910
93 52
00 40
01 50 00 00
As per ODIS log (must not exceed 30 TU)
NOTICE
Customer information
The 12 volt battery will start to drain if the high voltage battery has been fully charged and the charging cable is left connected to the vehicle