PIC6486E

Service Bulletin Details

Public Details for: PIC6486E

This preliminary information communicates to dealer that gm is aware of the issue and is working on a resolution.


- 2024 - 2023 - 2022 - 2021 - 2020 - 2019 -

Bulletin No.: PIC6486E
Published date: 03/22/2024
Preliminary Information
PIC6486E Apple CarPlay Projection Pixilated/Blurry/Distorted – IOR
Radio
Proactive
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Buick
Encore GX
2020 - 2024
All
All
All
All
Chevrolet
Blazer
2022 - 2024
All
All
All
All
Chevrolet
Camaro
2020 - 2024
All
All
All
All
Chevrolet
Equinox
2020 - 2024
All
All
All
All
Chevrolet
Malibu
2019 - 2024
All
All
All
All
Chevrolet
Silverado
2020 - 2024
All
All
All
All
Chevrolet
Trailblazer
2021 - 2024
All
All
All
All
Chevrolet
Traverse
2020 - 2024
All
All
All
All
Chevrolet
Trax
2020 - 2024
All
All
All
All
GMC
Acadia
2020 - 2024
All
All
All
All
GMC
Sierra
2022 - 2024
All
All
All
All
GMC
Terrain
2022 - 2024
All
All
All
All
Involved Region or Country North America
Additional Options (RPO)
IOR
Condition
Customers may notice at random times that their Apple CarPlay navigation apps
may look distorted or not complete.
See Photos below of potential examples but not limited to:
Note: Has been seen with Google maps satellite view
Cause
Engineering is aware of the distorted display view issue in Apple CarPlay Navigation
Apps
Correction:
There is no x at the present time.
To potentially mitigate the issue, customers can try to back out of the screen and cycle through a di erent app to
come back to the screen and the issue may resolve itself for an undetermined period of time.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
3487718
Description
Labor Time
Apple CarPlay Navigation Apps blurry/distorted – IOR
0.2 Hr.
radio
*This is a unique Labor Operation for Bulletin use only.
Customer Information
Please communicate to the customer that we apologize for this inconvenience and that General Motors is
currently evaluating this concern. This PI will be updated with additional details as they become available.
Version History
Version
Modi ed
6
01/20/2023 - Created on.
01/23/2023 - Updated to change subject and add note.
02/08/2023 - Updated to add models.
10/26/2023 - Updated to add model year.
02/09/2024 - updated to add model year.
03/22/2024 updated to add model year.
© 2024 General Motors. All Rights Reserved.


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