911312
Service Bulletin Details
Public Details for: 911312
Rns 315 hardware failure
Models from 2013
| 2013 VOLKSWAGEN BEETLE |
| 2013 VOLKSWAGEN BEETLE CONVERTIBLE |
| 2013 VOLKSWAGEN EOS |
| 2013 VOLKSWAGEN GOLF |
| 2013 VOLKSWAGEN JETTA |
| 2013 VOLKSWAGEN PASSAT |
Models from 2012
| 2012 VOLKSWAGEN BEETLE |
| 2012 VOLKSWAGEN BEETLE CONVERTIBLE |
| 2012 VOLKSWAGEN EOS |
| 2012 VOLKSWAGEN GOLF |
| 2012 VOLKSWAGEN JETTA |
| 2012 VOLKSWAGEN PASSAT |
Models from 2011
| 2011 VOLKSWAGEN BEETLE |
| 2011 VOLKSWAGEN BEETLE CONVERTIBLE |
| 2011 VOLKSWAGEN EOS |
| 2011 VOLKSWAGEN GOLF |
| 2011 VOLKSWAGEN JETTA |
| 2011 VOLKSWAGEN PASSAT |
Technical Bulletin Model(s) Year(s) Eng. Code(s) Trans. Code(s) 2011-2013 All All VIN Range From VIN Range To All (except Touareg and Routan) All All Condition 91 13 12 May 30, 2013 2033079 Supersedes V911310 dated April 11, 2013 to correct GFF expenditure comment in warranty table. RNS 315 Hardware Failure After switching ON the RNS 315 radio-navigation system, the message "Please insert software CD" appears, and the unit will not operate. Technical Background Hardware-related deviation in the radio-navigation system RNS 315. Production Solution Not applicable. Page 1 of 5 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Service Note: If the message "Please insert software CD" appears, the RNS 315 radio-navigation system must be replaced according to the repair manual. • Replace the RNS 315 radio-navigation system. Page 2 of 5 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Warranty To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To 2011-2013 All All All All All (except Touareg and Routan) SAGA Coding Claim Type: Use applicable Claim Type 1) Damage Service Number: HST Damage Location (Depends on Service No.) -- Use applicable when indicated in ElsaWeb (L/R) Code 9132 0040 Parts Manufacturer EOS, CC, Tiguan, Golf Jetta, Jetta SportWagen, Beetle, Beetle Convertible YD5 2) Passat Original Part Number: 1K0035274** Original Part Supplier Name: TechniSat EOS, CC, Tiguan, Golf, Jetta, Jetta SportWagen, Passat 3) Labor Operation : 91301950 = 10 TU Remove and Install Navigation Unit 3) Labor Operation : 91305550 = 10 TU Navigation, unit Replace 3) Labor Operation : 68221900 = 20 TU Instrument Panel Trim Removed Page 3 of 5 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Beetle, Beetle Convertible 3) Labor Operation : 91301950 = 10 TU Remove and Install Navigation Unit 3) Labor Operation : 91321950 = 10 TU Navigation, unit Replace 3) Labor Operation : 68221900 = 20 TU Instrument Panel Trim Removed Causal Part: 1K0035274** Diagnostic Time GFF Time expenditure 01500000 = 00 TU max. Road Test 01210002 = 00 TU 4) NO NO 01210004 = 00 TU Technical Diagnosis 01320000 = 00 TU max. NO Claim Comment: Input “As per Technical Bulletin 2033079” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. Required Parts and Tools Part Description Part No: Quantity Navigation Unit 1K0035274** 1 No Special Tools required. Page 4 of 5 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 5 of 5 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.