24TD01_TI_publis

TECHNICAL INSTRUCTIONS
FOR
LIMITED SERVICE CAMPAIGN 24TD01
Premature Tire Wear
CERTAIN 2022-2023 Tundra HV TRD Pro vehicles
Updated
03/04/2024 – Updated flow chart for clarity and added step for vehicles not equipped with Falken
WildPeak A/T 285/65R18
Technician Training Requirements
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians
performing this repair are required to successfully complete the most current version of the E-Learning
course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair
performed correctly; technicians performing this repair are required to have currently completed the
following courses:
T4535 – Steering, Suspension & Handling
Always check which technicians can perform the repair by logging on to
https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the
above certification level or greater to perform this repair. Carefully review your resources, the technician
skill level, and ability before assigning technicians to this repair. It is important to consider technician
days off and vacation schedules to ensure there are properly trained technicians available to perform this
repair at all times.
I.
OPERATION FLOW CHART
II. IDENTIFICATION OF AFFECTED VEHICLES
1. CHECK VEHICLE FOR CAMPAIGN ELIGIBILITY
a. Compare the vehicles VIN to the VIN listed on the Repair Order to ensure they match.
b. Check the TIS Vehicle Inquiry System to confirm the VIN is involved in this Campaign, and
that it has not already been completed.
Note: TMNA warranty will not reimburse dealers for repairs completed on vehicles that are not
affected or were previously completed, even by another dealer.
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III. PREPARATION
A.
PARTS
Part Number
DT005-00770-FA
B.
Part Description
Falken Wildpeak A/T 285/65R18
Quantity
Based on website inspection results
TOOLS & EQUIPMENT
•
•
Techstream
Tread Depth Gauge
•
Standard Hand Tools
•
Torque Wrench
•
Protective Glasses
•
Wheel weights
C. MATERIALS
•
Protective Gloves
IV. BACKGROUND
In the subject vehicles, the original factory toe angle setting on the front wheels may cause excessive contact of
the outside shoulders of the tires, resulting in premature wear.
V.
WORK PROCEDURE
1.
CONFIRM TIRES ON VEHICLE ARE ORIGINAL/FACTORY
a. Confirm tires on vehicle are original/factory and vehicle is unloaded. The original/factory tires are Falken
Wildpeak A/T 285/65R18.
b. If tires are not original/factory (Falken Wildpeak A/T 285/65R18), proceed to step 6.
Note: This Limited Service Campaign covers only the tires of subject vehicles if equipped with
original/factory tires, as detailed in these instructions. It does not cover the diagnosis or
replacement of any other parts on the vehicle or aftermarket tires which may have been installed on
the vehicle.
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2. MEASURE TIRE TREAD DEPTH
a) Using a tire tread depth gauge, measure all 4 tires from the outside shoulder 30mm from the edge as shown
by the arrow in the image below.
b)
Take pictures of each tire measurement for website submission as shown below.
Example Photo:
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INPUT TREAD DEPTH MEASUREMENTS USING WESBITE
URL: https://24td01.imagespm.info/
a) Select language as shown below.
3.
b)
Enter your dealer login credentials and follow the instructions to complete the inspection.
Username: Dealer code
Password: XXXXX
c)
Input Dealer Code
Note: Default password is 5 X’s. This password can be changed by the dealership after the first
login. Please make sure all eligible technicians in your dealership know the password for your
dealership.
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d)
Enter VIN.
e)
Input tread depth measurements and serial numbers using website as shown below.
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4. CHECK RESULTS ON WEBSITE TO DETERMINE IF ANY TIRES REQUIRE REPLACEMENT
a) Check results on website to determine if any tires require replacement.
b) If no replacement is required, proceed to step 6.
5. REPLACE TIRES ACCORDING TO THE INSPECTION RESULTS.
a) Refer to TIS for instructions on MAINTENANCE: TIRE AND WHEEL: INSTALLATION (RM100000001Z2E9)
6. CONFIRM ALIGNMENT SPECIFICATIONS MATCH THE REPAIR MANUAL.
a) Confirm updated alignment specifications match the Repair Manual. (RM1000000023CSC)
b) If the alignment specifications do not match your alignment machine specifications, manually input the
updated alignment specifications from the Repair Manual.
(1) Refer to your alignment machine user manual for instructions on how to change alignment specifications.
7. PERFORM ALIGNMENT ACCORDING TO THE UPDATED SPECIFICATIONS IN THE REPAIR MANUAL.
a) Perform alignment according to the updated specifications in the Repair Manual. (RM1000000023CSC)
TEST DRIVE VEHICLE TO CONFIRM VEHICLE DRIVES STRAIGHT AND STEERING WHEEL IS
CENTERED AFTER ALIGNMENT
a) Test drive vehicle to confirm vehicles drives straight and steering wheel is centered after alignment.
8.
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◄ VERIFY REPAIR QUALITY ►
•
Confirm tires were replaced correctly (if required).
Double check if the correct torque is appiled depending on the wheel type.
for Steel Wheel : 209 N·m {2131 kgf·cm, 154 ft·lbf}
for Aluminum Wheel : 131 N·m {1336 kgf·cm, 97 ft·lbf}
•
Confirm alignment was performed correctly.
If you have any questions regarding this update, please contact your regional representative.
VI. APPENDIX
A. PARTS DISPOSAL
In accordance with Federal law, please make sure all recalled parts (original parts)
removed from the vehicle are disposed of in a manner in which they will not be reused,
unless requested for parts recovery return.
B. CAMPAIGN DESIGNATION DECORDER
24TD01
24
T
D
01
Year Campaign
is Launched
Vehicle Make
Field Action Category and Phase
Field Action Sequence
A = Safety Recall Remedy
B = Safety Recall Interim
C = Special Service Campaign
D = Limited Service Campaign
E = Customer Support Program
F = Emissions Recall
01 = 1st Field Action of the year
02 = 2nd Field Action of the year
03 = 3rd Field Action of the year
19 = 2019
20 = 2020
21 = 2021
22 = 2022
23 = 2023
Etc...
T = Toyota
L = Lexus
(May use other characters in unique
cases)
(The sequence is unique for each
Field Action category)
(May use other characters in
unique cases)
Examples:
19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019
20TC02 = Launched in 2020, Special Service Campaign, 2 nd Special Service Campaign Launched in 2020
21TE05 = Launched in 2021, Customer Support Program, 5 th Customer Support Program Launched in
2021
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