A9324492073560_1
Service Bulletin Details
Public Details for: A9324492073560_1
- 2024 -
Models from 2024
| 2024 AUDI Q4 E-TRON |
| 2024 AUDI Q4 E-TRON SPORTBACK |
Technical Service Bulletin 93 Q4 e-tron: vehicle/HV battery does not charge, drive system unavailable 00C6; DTC P1A0800, P1A0F00, P0A9500, PA1600 93 24 49 2073560/1 April 3, 2024. Model(s) Year VIN Range Vehicle-Specific Equipment Q4 e-tron quattro, Q4 etron RWD, Q4 Sportback e-tron 2024 All Not Applicable Condition Customer states: • The vehicle/high-voltage battery cannot be charged. • The drive system cannot be activated. Workshop findings: • The customer statement can be reproduced. In the control unit for high-voltage battery charging unit (diagnostic address 00C6), either one of the following DTC entries (intermittent/static) is stored for the AC fuse, or a DTC entry (intermittent/static) is stored for the DC fuse. 1. AC fuse: • P1A0800: Charging unit 1 fuse blown Symptom: 397395 • P1A0F00: Charging unit 2 fuse blown Symptom: 397396 • P1A1600: Charging unit 3 fuse blown Symptom: 397397 OR 2. DC fuse: • P0A9500: Fuse for high-voltage system Symptom: 401501 Technical Background Not applicable. Production Solution Not applicable. Service © 2024 Audi of America, Inc. Internal Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 1. AC fuse: Perform charge test, delete event memory entry, and reassess complaint / replace highvoltage battery charging unit - J1050 - (if necessary) OR 2. DC fuse: Switch terminal 15 off and on again, delete event memory entry and check drive system can be activated / replace high-voltage battery charging unit - J1050 - (if necessary) Depending on the fuse which has an event memory entry (AC or DC) logged, proceed as follows: Regarding AC fuse: Carry out an AC charge test, delete the DTC entry/entries and reevaluate the complaint: • If the charge test is successful and the DTC entry/entries can be deleted: • The measures are completed and the vehicle can be returned to the customer. • If the charge test is not successful and/or the event memory entry/entries cannot be deleted, then the highvoltage battery charging unit - J1050 - must be replaced as per the ELSA Workshop Manual. OR Regarding DC fuse: Switch off and on terminal 15, delete DTC entry and check if the drive system can be restored: • If the DTC entry can be deleted after terminal 15 has been switched off and on again, and the drive system can be restored: • The measures are completed and the vehicle can be returned to the customer. • If the DTC entry cannot be deleted after switching terminal 15 off and on again and/or the drive system cannot be restored, then the high-voltage battery charging unit – J1050 - must be replaced as per the ELSA Workshop Manual. Warranty Claim Type: • 110 Up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: 9352 Damage Code: 0040 Labor Operations: Replace high-voltage battery charging unit – J1050 (if necessary) © 2024 Audi of America, Inc. Internal 9352 5550 See SRT with associated operations Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Diagnostic Time: GFF 0150 0060 Time stated on the diagnostic protocol (Max 100 TU) Claim Comment: Test drive before the service procedure No allowance 0 TU Test drive after the service procedure No allowance 0 TU As per TSB 2073560/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA See ETKA High-voltage battery charging unit – J1050 01 Additional Information All parts and service references provided in this TSB (2073560) are subject to change and/or removal. ©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2024 Audi of America, Inc. Internal Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.