Dealer 37P1
Service Bulletin Details
Public Details for: Dealer 37P1
Due to a software error, affected vehicles may experience elevated tailpipe emissions when driven in sport mode. Additionally, under certain conditions, affected vehicles may also store non-erasable, on-board diagnostic fault code(s) that c
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AUDI DEALER COMMUNICATION Repair Available – Emissions Recall 37P1 / Engine Control Module (ECM) & Transmission Control Module (TCM) Software This notice is for: Date: Issue: Repair: Parts Department: Affected Vehicles: All Dealer Personnel April 08, 2024 Due to a software error, affected vehicles may experience elevated tailpipe emissions when driven in Sport Mode. Additionally, under certain conditions, affected vehicles may also store non-erasable, On-Board Diagnostic fault code(s) that cannot be cleared following specific repairs. If this happens, the vehicle may not pass a state emissions inspection. • REPAIR AVAILABLE – April 09, 2024 - Update engine control module (ECM) and transmission control module (TCM) software • See ELSA and the Service References tool in Elsa2Go for complete repair & claiming instructions • Check daily campaign open inventory report or OMD for affected vehicles in inventory • Repair every affected inventory vehicle before delivery to consumers. No parts required/software update only. Country USA USA USA USA CAN CAN CAN CAN Beginning Model Year 2014 2014 2013 2013 2014 2014 2013 2013 Ending Model Year 2018 2018 2015 2015 2018 2018 2015 2015 Vehicle Vehicle Count R8 COUPE R8 SPYDER RS5 CABRIOLET RS5 COUPE R8 COUPE R8 SPYDER RS5 CABRIOLET RS5 COUPE 3,206 1,225 767 3,508 645 304 179 792 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: • Schedule owner repairs immediately • Owner mailing – April 2024 • Loaner/rental coverage – see campaign circular Requirements for Emissions Campaigns Having Customer Notification (CALIFORNIA ONLY) The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissionsrelated campaigns to be completed prior to vehicle registration renewal. When campaign work is done you must provide the owner with a signed “Vehicle Emission Recall – Proof of Correction” certificate (RC EMISCAVWAU). Certificates can be ordered at no cost online via the Compliance Label Ordering portal. -END OF MESSAGEEnsure all dealer personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 37P1_DLR_LAUNCH