Dealer 37P1

Service Bulletin Details

Public Details for: Dealer 37P1

Due to a software error, affected vehicles may experience elevated tailpipe emissions when driven in sport mode. Additionally, under certain conditions, affected vehicles may also store non-erasable, on-board diagnostic fault code(s) that c


- 9999 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -

Models from 9999
9999 AUDI AUDI
Models from 2016
2016 AUDI R8
AUDI DEALER COMMUNICATION
Repair Available – Emissions Recall 37P1 / Engine Control Module (ECM) & Transmission
Control Module (TCM) Software
This notice is for:
Date:
Issue:
Repair:
Parts Department:
Affected Vehicles:
All Dealer Personnel
April 08, 2024
Due to a software error, affected vehicles may experience elevated tailpipe emissions when
driven in Sport Mode. Additionally, under certain conditions, affected vehicles may also store
non-erasable, On-Board Diagnostic fault code(s) that cannot be cleared following specific
repairs. If this happens, the vehicle may not pass a state emissions inspection.
•
REPAIR AVAILABLE – April 09, 2024 - Update engine control module (ECM) and
transmission control module (TCM) software
•
See ELSA and the Service References tool in Elsa2Go for complete repair & claiming
instructions
•
Check daily campaign open inventory report or OMD for affected vehicles in inventory
•
Repair every affected inventory vehicle before delivery to consumers.
No parts required/software update only.
Country
USA
USA
USA
USA
CAN
CAN
CAN
CAN
Beginning
Model Year
2014
2014
2013
2013
2014
2014
2013
2013
Ending
Model Year
2018
2018
2015
2015
2018
2018
2015
2015
Vehicle
Vehicle Count
R8 COUPE
R8 SPYDER
RS5 CABRIOLET
RS5 COUPE
R8 COUPE
R8 SPYDER
RS5 CABRIOLET
RS5 COUPE
3,206
1,225
767
3,508
645
304
179
792
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes:
•
Schedule owner repairs immediately
•
Owner mailing – April 2024
•
Loaner/rental coverage – see campaign circular
Requirements for Emissions Campaigns Having Customer Notification (CALIFORNIA ONLY)
The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissionsrelated campaigns to be completed prior to vehicle registration renewal. When campaign work is
done you must provide the owner with a signed “Vehicle Emission Recall – Proof of
Correction” certificate (RC EMISCAVWAU). Certificates can be ordered at no cost online via the
Compliance Label Ordering portal.
-END OF MESSAGEEnsure all dealer personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional
assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
37P1_DLR_LAUNCH


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