V4823012070207_7
Service Bulletin Details
Public Details for: V4823012070207_7
Hardware-related deviation of the sensor mat ("hands on detection") in the steering wheel and software-related deviation in the steering wheel touch detection control module -j1158-.
Models from 2023
2023 VOLKSWAGEN ARTEON |
2023 VOLKSWAGEN GOLF R |
2023 VOLKSWAGEN GTI |
2023 VOLKSWAGEN JETTA |
2023 VOLKSWAGEN TIGUAN |
Models from 2022
2022 VOLKSWAGEN ARTEON |
2022 VOLKSWAGEN GOLF R |
2022 VOLKSWAGEN GTI |
2022 VOLKSWAGEN JETTA |
2022 VOLKSWAGEN TIGUAN |
Technical Service Bulletin 48-23-01 - Travel Assist Currently Not Available Transaction No: 2070207/7 Release date: 4/16/2024 Condition Applicable Vehicles Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Golf R, GTI, Tiguan, Jetta, Arteon 2022-2023 All All All All Revision Table Instance Number Published Date Version Number Reason For Update 2070207/7 4/16/2024 48-23-01 Include label placement & installation instruction. 2070207/6 10/30/2023 48-23-01 The removal of labor operation code 97850950 which is now included in labor operation 69581900 and additional procedural step. 2070207/5 9/13/2023 48-23-01 Update to PR Codes. 2070207/3 8/14/2023 48-23-01 To include an additional labor operation. 2070207/1 5/4/2023 48-23-01 Original publication. Customer states: Various driver assist systems do not work/cannot be switched on. The following messages are shown in the display: ‒ Travel Assist currently not available. or ‒ Emergency Assist limited availability. Page 1 of 6 © 2024 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Transaction No: 2070207/7 Release date: 4/16/2024 48-23-01 - Travel Assist Currently Not Available Technical Background Hardware-related deviation of the sensor mat (“hands on detection”) in the steering wheel and softwarerelated deviation in the steering wheel touch detection control module -J1158-. This bulletin only applies to vehicles with equipment (PR number) 2PD, 2PS, 2PE, 2FM, 2PT, 2FT, 1XT with one of the following: 6I2 or 6I6. • – 2PD: Multifunction sports steering wheel (leather) • – 2PS: Multifunction sports steering wheel (leather), heated • – 2PE: Multifunction sports steering wheel (leather), with tiptronic • – 2PT: multifunction sports steering wheel (leather), heated with tiptronic • – 1XT: multifunction sports steering wheel (leather), heated with tiptronic • – 2FM: Multifunction steering wheel (leather), heated • – 2FT: Multifunction steering wheel (leather), heated with tiptronic • – 6I2: Lane Assist plus Traffic Jam Assist • – 6I6: Lane Assist plus Emergency Assist and Traffic Jam Assist Production Solution Not applicable. Service Technician findings: • The customer statement cannot always be reproduced. In the adaptive cruise control module (diagnosis address 0013) the following event entry is (sporadically/statically) logged: • U112300: data bus, received error value ‒ Symptom: 2418 or In the Gateway module (diagnosis address 0019) one of the following event entries is (sporadically/statically) logged: • B17B8F2: control unit for steering wheel touch detection sensor fault ‒ Symptom: 8786912 or Page 2 of 6 © 2024 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 48-23-01 - Travel Assist Currently Not Available Transaction No: 2070207/7 Release date: 4/16/2024 • U133E00: control unit for steering wheel touch detection, no communication ‒ Symptom: 197438 or One of the following event entries must be logged in the front camera for driver assist systems (diagnosis address 00A5, sporadic/static): • U112300: data bus, received error value ‒ Symptom: 1124393 or • U112300: data bus, received error value ‒ Symptom: 1124477 If the event entries (see under technician findings) include other symptom numbers, this bulletin does not apply. In this case the costs for the repair cannot be accounted on this technical bulletin. When working on the airbag always observe the safety instructions in the repair manual. Replace the steering wheel and swap over the multifunction buttons set with trim to new steering wheel. Procedure: • Remove the steering wheel according to the repair manual. See Repair Group 48 in Elsa. • Remove multifunction button set and transfer to new steering wheel according to the repair manual. • The new steering wheel will have the supplied label/sticker (see figure 1) that will need to be applied to the trim panel on multifunction button set, (see figure 2). Page 3 of 6 © 2024 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 48-23-01 - Travel Assist Currently Not Available Transaction No: 2070207/7 Release date: 4/16/2024 The old label (see Figure 2) must not be covered up. Figure1: New Label/Sticker Position of old (2) new (3) label on trim panel. Figure 2. • Install the new steering wheel according to the repair manual. See Repair Group 48 in Elsa. The multifunction steering wheel control unit is already configured and does not require further adaptation to the vehicle. Page 4 of 6 © 2024 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 48-23-01 - Travel Assist Currently Not Available Transaction No: 2070207/7 Release date: 4/16/2024 Warranty To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual 1) Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Golf R, GTI, Tiguan, Jetta, Arteon 2022-2023 All All All All SAGA Coding Claim Type: Use applicable Claim Type 1) HST Damage Location (Depends on Service No.) -- Use applicable when indicated in Elsa (L/R) Damage Service Number: Code 4810 Parts Manufacturer 0040 Golf R, GTI, Arteon WG8 Jetta, Tiguan 3ME Labor Operation 3) : Charge battery 27068950 = see Elsa for latest time units Labor Operation 3) : Replace steering wheel 48105550 = see Elsa for latest time units Labor Operation 3) : Steering wheel remove+install 48101950 = see Elsa for latest time units Labor Operation 3) : Driver airbag unit remove+install 69581900 = see Elsa for latest time units Causal Part: 4810**** Diagnostic Time 4) GFF Time expenditure 01500000 = Actual GFF print out Road Test 01210002 = 10 TU YES YES 01210004 = 10 TU Page 5 of 6 © 2024 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 48-23-01 - Travel Assist Currently Not Available Technical Diagnosis. Transaction No: 2070207/7 Release date: 4/16/2024 01320000 = 00 TU max. NO Claim Comment: Input “As per Technical Bulletin 2070207” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only. 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. Required Parts and Tools Tool Description Tool No: Midtronics Battery Tester/Charger GRX3000VAS or MTRMSP0702 battery maintainer/charger VAS Diagnostic Tool VAS 6150/X & VAS 6160/X and ODIS Service with: current online updates Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 6 of 6 © 2024 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.