36894.1.0
Service Bulletin Details
Public Details for: 36894.1.0
This is a technical journal: long range phev erad knocking noise repair kit. Install a repair kit.
Models from 2023
2023 VOLVO S60 |
2023 VOLVO S60H |
2023 VOLVO S90 |
2023 VOLVO V60 |
2023 VOLVO V60H |
2023 VOLVO XC60 |
2023 VOLVO XC60H |
2023 VOLVO XC90 |
2023 VOLVO XC90H |
Models from 2022
2022 VOLVO S60 |
2022 VOLVO S60H |
2022 VOLVO S90 |
2022 VOLVO V60 |
2022 VOLVO V60H |
2022 VOLVO XC60 |
2022 VOLVO XC60H |
2022 VOLVO XC90 |
2022 VOLVO XC90H |
Volvo Car USA LLC Technical Journal Technical Journal Title Ref. No. Long Range PHEV ERAD Knocking Noise Repair Kit TJ 36894.1.0 Issuer (Dept.) Issue Date Status Date 3/21/24 4/16/24 Technical Service Car Market Partner Function Group United States and Canada 3 US 7510 Volvo Car USA 4632 Function Description Page Electrical rear axis drive Page 1 of 9 Attachment File Name File Size TJI-528981-1_1_7_en-US (1).pdf 2.0206 MB DESCRIPTION: If a customer notices a knocking noise from the ERAD during acceleration or deceleration at low speeds, please follow the advice under “Service.” ERAD = Electric Rear Axle Drive PHEV = Plug-In Hybrid Electric Vehicle CSC Customer Symptom Codes Code Description 8N Driving/Unusual noise/Unsure when/at all times F2 Driving/Unusual noise/During acceleration ZE Idling/Unusual noise D2 Front/rear axle/Unusual noise DTC Diagnostic Trouble Codes Vehicle Type Type Eng Eng Desc Chassis range Struc Week Range 224 H6 BH6PHEV 2022-2023 - 202147-202307 225 H6 BH6PHEV 2022-2023 - 202147-202307 238 H6 BH6PHEV 2022-2023 - 202201-202307 246 H6 BH6PHEV 2022-2023 - 202147-202307 256 H6 BH6PHEV 2022-2023 - 202147-202307 Sales Body Gear Steer Model Year Plant Technical Journal 36894.1.0 SERVICE: First please watch the attached video (TJ_36894_1.mp4) to ensure the customer’s vehicle makes the noise addressed in this technical journal. A repair kit is now available instead of replacing complete ERAD units for this issue. • Please order part number 32411580 and follow the attached instructions (TJI-5289811_1_7_en-US). Warranty claim info: To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP number stated in this TJ. Note that the TJ number must be stated in the repair order text. Failing Part: 32411580 NOTE the gaskets included in the repair kit only need to be replaced if damaged. Also, grease is not included in the kit and needs to be ordered separately. VST Operation Number VST Operation Number Description 98298-2 Bearing, ERAD, cleaning acc. to TJ 97733-3 High voltage battery disconnect/connect and insulation measurement acc. QB/TJ VEHICLE REPORT: Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area “Vehicle Report” and sub-concern area “Support Needed,”, use function group 4632. To view TJ attachment continue to next page. This TJ has one attachment. Page 2 of 9 2024-04-16 Volvo Car Customer Service Title ERAD bearing Action TJ Instruction VCC-528981-1 Product fix Page 1(7) Operation number: 98298-2 97733-3 Issue 1 Date 2024-03 Model year 2022, 2023 2022, 2023 2022, 2023 2022, 2023 2022, 2023 2022, 2023 2022, 2023 Reason First issue Affected vehicles Model S60 (19-) S90 (17-) S90L V60 (19-) V90 (17-) XC60 (18-) XC90 (16-) Materials Abrasive cloth Splines grease Transmission TG-81SD TG-81SD TG-81SD TG-81SD TG-81SD TG-81SD TG-81SD Qty. 1 1 Materials Part No. 9511024 1161748 Notes TJ Instruction VCC-528981-1 Page 2 ( 7 ) Color symbols Note! This colour chart displays (in colour print and electronic version) the importance of the different colours used in the images of the method steps. 1 . Used for focused component, the component with which you will do something. 2 . Used as extra colors when you need to show or differentiate additional parts. 3 . Used for attachments that are to be removed/installed. May be screws, clips, connectors, etc. 4 . Used when the component is not fully removed from the vehicle but only hung to the side. 5 . Used for standard tools and special tools. 6 . Used as background color for vehicle components. Removal Remove electric rear axle drive ERAD , refer to: Removal, replacement and installation 4 - Power transmission 46 - Rear axle, drive shafts 465 - final drive (front and rear) Remove the screws. Remove the marked part. Torque: High voltage wiring harness lid, ERAD , 9 Nm TJ Instruction VCC-528981-1 Page 3 ( 7 ) Disconnect the connectors. Loosen the fastener. Caution! Take extra care when handling the components. Remove the screws. Remove the marked parts. Torque: Inner shaft lid screw, ERAD , 23 Nm TJ Instruction VCC-528981-1 Page 4 ( 7 ) Caution! Take extra care when handling the component. Remove the screws. Remove the marked part. Torque: Electric motor cover screw, ERAD , 23 Nm Remove the marked part. TJ Instruction VCC-528981-1 Page 5 ( 7 ) Caution! Make sure that the surface is clean and free of foreign material. Clean the marked area. Use: Abrasive cloth , 9511024 Caution! Make sure that the surface is clean and free of foreign material. Clean the marked area. Use: Abrasive cloth , 9511024 TJ Instruction VCC-528981-1 Page 6 ( 7 ) Installation Apply grease on the area indicated. Apply a thin and even layer. Use: Splines grease , 1161748 Install the marked component. TJ Instruction VCC-528981-1 Page 7 ( 7 ) Apply grease on the area indicated. Apply a thin and even layer. Use: Splines grease , 1161748 To install, reverse the removal procedure.