21-NA-249

Service Bulletin
Bulletin No.:
21-NA-249
Date:
April, 2024
TECHNICAL
Subject:
Carpet Appearance Near Center Console Area
This Service Bulletin replaces PIC6445. Please discard PIC6445.
Brand:
Model:
Chevrolet
Corvette
Model Year:
VIN:
from
to
from
to
2020
2024
—
—
Involved Region or Country
Engine:
Transmission:
All
All
North America, Europe, Middle East, Japan, Australia/New Zealand
Note: A visible edge of the carpeting may be noticed on either side of the center console.
This will typically be noticed during PDI (Pre-Delivery Inspection) of the vehicle.
Condition
Some technicians or customers may comment on the fact that there is a noticeable gap,
or it appears that the carpeting has been cut too short to be completely covered by the
trim on the center console.
Cause
The cause of the condition may be that the carpet running up the side of the console may
need additional support.
Correction
Following the steps in the Service Procedure below, install a tie-strap to assist with
holding the carpet in place.
Service Procedure
Important: Service agents must comply with all
International, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.
Copyright 2024 General Motors LLC. All Rights Reserved.
Page 2
April, 2024
Bulletin No.: 21-NA-249
5281833
1. Remove the front floor rear console side trim
panels (1). Refer to Front Floor Rear Console Side
Trim Panel Replacement - Left Side and Right Side
in SI.
5925509
Note: Ensure the hole is high enough to hide the end
of the tie-strap under the console trims once they are
reinstalled.
2. Once the console trims are removed, pierce a
small hole in the top edge of the carpeting on
each side.
Bulletin No.: 21-NA-249
April, 2024
Page 3
5918435
Connecting two tie-straps
5925508
Note: The strap is only there to hold the carpet up.
Ensure you don’t over-tighten the strap. Slowly tighten
the straps just enough to get just a loose fit.
3. Connect two tie-straps (at least 35 cm (14 inches)
long and insert the strap through the pierced hole
on one side. Route the strap through the opening
in the center console and connect to the pierced
hole on the other side.
Page 4
April, 2024
Bulletin No.: 21-NA-249
5918437
4. Reinstall the front floor rear console side trim
panels, assuring no part of the tie-strap is visible.
Refer to Front Floor Rear Console Side Trim Panel
Replacement - Left Side and Right Side in SI.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor
Operation
Description
Labor Time
1086458*
Remove and Reinstall Front
Floor Rear Console Side
Trim Panels, Add Tie Strap
to Carpet
0.4 hr
*This is a unique Labor Operation for bulletin use only.
Version
3
Modified
Released November 05, 2021
Revised October 04, 2022 – Added the 2023 Model Year and an Important statement at
start of Service Procedure.
Revised April 16, 2024 – Added the 2024 Model Year.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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