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April 29, 2024
ATTENTION:
ALL DEALER PRINCIPALS
Kia America, Inc. is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with
1.6L Turbo Gas Direct Injection (GDI) engines manufactured from March 27, 2020 through October 17, 2023 to improve the
logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will
be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced
with a new one.
Kia has become aware that the subject vehicles may experience fuel tank swelling due to an issue with the PCSV check valve,
which results in pressurized air to flow into the fuel tank. This may cause an inability to fill the vehicle gas tank, illumination
of Check Engine Light, and/or vehicle running rough. These conditions may cause the vehicle to release air pollutants which
exceed Federal and California standards. These standards were established to protect the public health and welfare from the
dangers of air pollution.
Dealers will update the software programming of the ECM to improve the logic of the PCSV in the vehicle. Also, dealers will
inspect the vehicle and, if necessary, replace the fuel tank and/or the PCSV check valve with a new one. This campaign will
be performed free of charge at no cost to the customer.
Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for campaign questions, both of
which describe the issue. Also, included are samples of the Vehicle Emissions Recall Proof of Correction (“POC”) Card,
Campaign Completion Label (“Label”), and information on how to access the list of affected vehicles on WEBDCS. NOTE:
The Proof of Correction Cards and Campaign Completion Labels are for California and S.177 State dealers use only and
can be ordered through the PDC. The owner notification will be mailed on April 30, 2024.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this Emissions Service
campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
For California Dealers ONLY
•
The State of California has implemented the Registration Renew / Tie-In Program that requires the completion of
Emissions campaigns prior to vehicle registration renewal.
•
Be sure to provide a completely filled-out Proof of Correction Card to each owner upon completion of the campaign
for owner use as proof during registration renewal.
For Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode
Island, Vermont, and Washington dealers ONLY:
•
The above-named states require that a completely filled out Proof of Correction Card be provided to each owner for
use, if requested, at vehicle registration renewal.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the GrammLeach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents
provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement
regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use
such owner information for the sole purpose of conducting and performing this voluntary emissions service campaign, and
for no other purpose.
Your prompt attention in completing this repair is appreciated. If you have any questions, please contact your Kia District
Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures
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