36763.2.0

Polestar 
Service and Parts Business
Technical Journal
TITLE:
Outer rear view mirror jamming
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36763.2.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515 Polestar
2024-02-20
2024-04-24
FUNC GROUP:
FUNC DESC:
8460
Outside mirrors
Page 1 of 3
Attachment
File Name
File Size
TJ 36763_1.JPG
0.0576 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
*CSCs added
To support the VIDA fault tracing about folding function for outer rear view mirror, please follow advise
under “Service”.
CSC Customer Symptom Codes
Code
Description
3I
Door mirrors/Folding does not work
SM
Door mirrors/Electrical adjustment does not work
XP
Door mirrors/Folding does not work
VO
Rear view mirror/Adjustment does not work
DTC Diagnostic Trouble Codes
Vehicle Type
Type
534
Eng
Eng
Desc
Sales Body
Gear
Steer Model Year
2021-9999
Plant
Chassis
range
Struc Week
Range
-
202007-999952
Produced and printed in the USA and available as an electronic document.
© Polestar 2024
Technical Journal 36763.2.0
SERVICE:
Start by open the cover, according to VIDA instruction VCC-502570-2.
Check the wiring. If the cables to the mirror are stuck or wrongly assembled, see step 1. If the cables
are correctly assembled, see step 2.
1. Assemble the cable correctly and then lock/unlock the car. If the symptom remains, see step 2.
2. Use Wurth Dry Lubricant Spray (PTFE) with part number 0893550 and spray underneath the mirror
at the base. See attachment.
Warranty claim info:
To get warranty claim accepted for a job described in this TJ, use the corresponding VST OP number
stated in this TJ.
Note that the TJ number must be stated in repair order text.
VST Operation Number
VST Operation Number
Description
99922-2
General reimbursement acc. to TJ/QB
99921-2
General reimbursement acc. to TJ/QB
LABOR TIME:
99922-2:
0.1
99921-2:
0.1
Labor time subject to change without notice.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report Polestar” and sub concern area “Support not needed Polestar”, use
function group 8460.
To view TJ attachment continue to next page. This TJ has one attachment.
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2024-04-24
Technical Journal 36763.2.0
2024-04-24
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