A6024702063187_5

Technical Service Bulletin
60 Panoramic sunroof opening outer perimeter seal is loose
60 24 70 2063187/5 April 11, 2024. Supersedes Technical Service Bulletin Group 60 number 23-68 dated
October 9, 2023 for reasons listed below.
Model(s)
Year
Q7
2017 - 2024
Q5, and SQ5
2018 - 2024
A4 allroad, Q3,
and Q8
2019 - 2024
e-tron quattro
VIN Range
Vehicle-Specific Equipment
All
Panoramic Sunroof
2019
2021 - 2023
e-tron Sportback
quattro
2020 - 2023
e-tron S
2022 - 2024
Q5 e quattro,
SQ7, SQ8, and
RS Q8
2020 - 2024
Q5 Sportback,
and SQ5
Sportback
2021 - 2024
Q4 e-tron
quattro, and Q4
Sportback e-tron
2022 - 2024
Q4 e-tron RWD
2023 - 2024
Q8 e-tron, Q8
Sportback e-tron,
SQ8 e-tron, and
SQ8 Sportback
e-tron
2024
Condition
REVISION HISTORY
Revision
Date
Purpose
5
-
Revised Service (Change in end stop adaptation instructions)
© 2024 Audi of America, Inc.
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intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Revised Required Parts and Tools (Change in required roller tools)
4
10/09/2023
Revised Warranty (Generalize SRTs across all models)
3
03/31/2023
Revised Header (Add Q4 e-tron and Q4 Sportback e-tron)
Revised Warranty (Add Q4 e-tron and Q4 Sportback e-tron)
Customer states:
One or a combination of the following symptoms:
• They hear wind noise in the roof area with the sunroof panel closed.
• They have seen water drip from the headliner area.
• The sunroof opening perimeter seal is distorted and/or not flush with the roof panel.
Technical Background
The adhesion of the sunroof opening perimeter seal to the roof panel may be compromised or have failed
completely. There could possibly be any degree of detachment which could cause the symptoms specified in
this TSB. Any detachment whatsoever discovered in the inspection is a possible point of entrance for wind
and/or water into the cabin. Any detachment must be corrected by replacement of the sunroof opening
perimeter seal.
Production Solution
Not applicable.
Service
1. Begin the inspection of the sunroof opening perimeter seal adhesion by fully opening the front
sunroof glass panel (Figure 1).
2. Press the seal downwards and inwards with your fingers until the adhesive tape for the seal is
visible (Figure 2). The foam adhesive tape may be stretched but it must not be loose or detached
from the roof panel to any degree.
3. Figure 3 shows a properly adhered adhesive band.
© 2024 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
4. Repeat this procedure centimeter by centimeter over the entire length of the front sunroof
opening. When this is completed, close the front sunroof panel.
5. Using the same inspection principle used in the inspection of the front portion of the sunroof
opening perimeter seal check the seal adhesion in the rear portion of the sunroof opening (Figure
4).
6. Figures 5 - 8 clearly show that the adhesive tape has come loose from the vehicle body. The
obvious color and shape difference at the point of contact revealing the gaps is evidence of
detachment.
7. A gap in the attachment is revealed in the examples in Figures 5 - 8.
8. The locations where the adhesion is compromised or has failed is a possible entry point for water
into the cabin. The area directly below these openings is outside the area of the sunroof drainage.
If any adhesion is found to be compromised or failed to any extent replace the sunroof opening
perimeter seal. Follow the procedure in ElsaPro explicitly to ensure proper seal adhesion paying
particularly close attention to the adhesion surface preparation.
9. All vehicles for which this TSB applies with the exception of the Q4 e-tron models, will need the
sunroof panel and rollershade end stop adaptation performed after reassembly using the sunroof
panel and rollershade switches. Refer to TSB 2054505: 60 Sunroof glass panel or sunroof
rollershade do not operate for instructions. For Q4 e-tron models the sunroof panel and
rollershade end stop adaptation is performed using the VAS tester in Guided Functions.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
6042
Damage Code:
0018
Labor Operations:
Sunroof opening perimeter seal inspection
© 2024 Audi of America, Inc.
Internal
6042 0199
20 TU
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Roof opening perimeter seal remove and
6042 19XX
reinstall
See SRT with
associated
operations
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol
(Max 10 TU)
Claim Comment:
Road test prior to the service procedure
No Allowance
0 TU
Road test after the service procedure
No Allowance
0 TU
As per TSB 2063187/5
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and
Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the Repair See
Manual
© 2024 Audi of America, Inc.
Internal
ETKA/ELSA
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intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
0.2
D 00940104
or equivalent
surface
preparation
solvent (e.g.
isopropyl alcohol)
All Purpose Cleaner
0.2
D 355205A2
or equivalent
adhesion
promoter (e.g.
3M™ 111
Adhesion
Promoter or
AC77 Adhesive
Bonding Agent
Primer)
01
D 00950025
(or equivalent)
Primer applicator
Tool Number
© 2024 Audi of America, Inc.
Internal
Tool Description
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intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
VAS1978/14A
Hot Air Blower
T10563
Pressure Roller
T40400
Roller
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Internal
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2054505: 60 Sunroof glass panel or sunroof rollershade do not operate.
• TSB 2056944: 60 Water entry into cabin from the sunroof area.
All parts and service references provided in this TSB (2063187) are subject to change and/or removal.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2024 Audi of America, Inc.
Internal
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.