A7224552062113_6
Service Bulletin Details
Public Details for: A7224552062113_6
This bulletin provides information when the rear backrest release in the luggage compartment is inoperative.
- 2024 - 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -
Models from 2024
| 2024 AUDI A4 ALLROAD |
| 2024 AUDI A5 |
| 2024 AUDI A5 CABRIOLET |
| 2024 AUDI RS5 |
| 2024 AUDI S5 |
| 2024 AUDI S5 CABRIOLET |
Models from 2023
| 2023 AUDI A4 ALLROAD |
| 2023 AUDI A5 |
| 2023 AUDI A5 CABRIOLET |
| 2023 AUDI RS5 |
| 2023 AUDI S5 |
| 2023 AUDI S5 CABRIOLET |
Models from 2022
| 2022 AUDI A4 ALLROAD |
| 2022 AUDI A5 |
| 2022 AUDI A5 CABRIOLET |
| 2022 AUDI RS5 |
| 2022 AUDI S5 |
| 2022 AUDI S5 CABRIOLET |
Models from 2021
| 2021 AUDI A4 ALLROAD |
| 2021 AUDI A5 |
| 2021 AUDI A5 CABRIOLET |
| 2021 AUDI RS5 |
| 2021 AUDI S5 |
| 2021 AUDI S5 CABRIOLET |
Models from 2020
| 2020 AUDI A4 ALLROAD |
| 2020 AUDI A5 |
| 2020 AUDI A5 CABRIOLET |
| 2020 AUDI S5 |
| 2020 AUDI S5 CABRIOLET |
Models from 2019
| 2019 AUDI A4 ALLROAD |
| 2019 AUDI A5 |
| 2019 AUDI A5 CABRIOLET |
| 2019 AUDI RS5 |
| 2019 AUDI S5 |
| 2019 AUDI S5 CABRIOLET |
Models from 2018
| 2018 AUDI A4 ALLROAD |
| 2018 AUDI A5 |
| 2018 AUDI A5 CABRIOLET |
| 2018 AUDI RS5 |
| 2018 AUDI S5 |
| 2018 AUDI S5 CABRIOLET |
Models from 2017
| 2017 AUDI A4 ALLROAD |
Technical Service Bulletin 72 Rear backrest release in the luggage compartment is inoperative 72 24 55 2062113/6 April 16, 2024. Supersedes Technical Service Bulletin Group 72 number 23-52 dated December 21, 2023 for reasons listed below. Model(s) Year A4 allroad 2017 - 2024 A5, A5 Cabriolet, S5, and S5 Cabriolet 2018 - 2024 VIN Range Vehicle-Specific Equipment All Not Applicable 2018 - 2019 RS 5 2021 - 2024 Condition REVISION HISTORY Revision Date Purpose 6 - Revised Warranty (Modify labor operations) 5 12/21/2023 Revised header (Added MY24) 4 04/16/2022 Revised header (Added MY23) Customer states: • The second-row backrests are not folding when the release levers in the luggage compartment are operated/pulled. Workshop findings: • The backrest release levers in the luggage compartment do not provide feedback/resistance when pulled. The levers feel loose. The backrests only move forward approximately 1/8 inch and the red backrest latch markings protrude. The backrests do not fold forward. Technical Background The Bowden cable disengages from its attachment point and does not release the backrest latch. In some cases, this results in damage to the Bowden cable or to its attachment point in the luggage compartment side trim. Production Solution Not applicable. © 2024 Audi of America, Inc. Internal Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service 1. If the second-row backrest release lever is without resistance or feels loose, the Bowden cable in the luggage compartment side trim has become disengaged (Figure 1). Figure 1. Bowden cable is disengaged from the attachment point. 2. Remove the luggage compartment side trim of the affected side according to the repair manual in Elsa. 3. Inspect the Bowden cable and the backrest release mechanism for any damage. 4. Reinstall the Bowden cable in the backrest release mechanism and secure it with a tie wrap (Figure 2). Figure 2. The Bowden cable; reinstalled and secured with a tie wrap. 5. Check the operation of both backrest release levers in the luggage compartment. 6. Reinstall the luggage compartment side trim. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. © 2024 Audi of America, Inc. Internal Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 7263 Damage Code: 0010 Labor Operations: Repair backrest latch, one side 7263 4999 30 TU Repair backrest latch, both sides 7263 5099 40 TU GFF No allowance 0 TU Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Diagnostic Time: Claim Comment: As per TSB 2062113/6 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA N 10647801 Tie wrap Shop Supply Additional Information All parts and service references provided in this TSB (2062113) are subject to change and/or removal. ©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2024 Audi of America, Inc. Internal Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.