A8724732067066_2

Technical Service Bulletin
87 MIL on, Thermal Management DTC: P0CE100 and/or P0CE000
87 24 73 2067066/2 April 22, 2024. Supersedes Technical Service Bulletin Group 87 number 22-29 dated July
12, 2022 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q5 e quattro
2020 - 2022
Not Applicable
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Warranty (Updated labor operations)
1
06/13/2022
Initial publication
Customer states:
The Check Engine Light (MIL) is on.
Workshop findings:
The following DTC(s) may be stored in the Thermal Management Control Unit, J1024 (address word 00C5).
• DTC P0CE000 Hybrid/EV Battery Pack Coolant Control Valve "A" Performance/Stuck Off.
and/or
• DTC P0CE100 Hybrid/EV Battery Pack Coolant Control Valve "A" Performance/Stuck On.
Technical Background
Software issue.
Production Solution
New software.
Service
Check the installed software of the Thermal Management Control Unit, J1024 (address word 00C5) with the SVM
table below. If the software is already at the new software part number and version this TSB does not apply and
Guided Fault Findings should be followed. If the software is not at the new software part number and version
perform the SVM update in this TSB.
© 2024 Audi of America, Inc.
Internal
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Always use DoIP when flashing a control module via ODIS in supported vehicles.
To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow
DoIP communication
This setting will automatically reset when the diagnostic session is ended.
You can tell if DoIP is active by observing a red LED on the VAS 6154(A)
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the Thermal Management Control Unit (J1024) using the SVM action code as listed in the table below,
if necessary:
Model
Old Software
Part Number
Old Software
Version
New Software
Part Number
New Software
Version
SVM Code
Input
(or higher)
Q5 TFSI e
4M0 965 429 N
0303
(PHEV)
4M0 965 429 Q 0305
C5A003
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
8711
Damage Code:
0039
Labor Operations:
Software update
0151 0000
Time stated on
diagnostic protocol
(Max 70 TU)
Diagnostic Time:
© 2024 Audi of America, Inc.
Internal
Charge battery
2706 8950
See SRT with
associated
operations
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Claim Comment:
As per TSB 2067066/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2067066) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2024 Audi of America, Inc.
Internal
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.