Dealer 37P3

AUDI DEALER COMMUNICATION
Repair Available – Emissions Recall 37P3 / TCM Software
This notice is for:
Date:
Issue:
Repair:
Parts Department:
Affected Vehicles:
All Dealer Personnel
April 25, 2024
Due to a software error in the transmission control unit in affected DSG transmissions, certain
fault codes that turn on the malfunction indicator lamp (MIL) cannot be cleared after completion
of repairs to resolve the underlying problem with the transmission that turned on the MIL. This
issue does not impact tailpipe emissions or vehicle drivability. Stored faults may prevent the
vehicle from passing subsequent state inspection and maintenance testing.
•
REPAIR AVAILABLE – April 26, 2024 - Update TCM software
•
See ELSA and Service References in Elsa2Go for complete repair & claiming instructions
•
Check daily campaign open inventory report or OMD for affected vehicles in inventory
•
Repair every affected inventory vehicle before delivery to consumers.
No parts needed; software update only
Country
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
Beginning
Model Year
2023
2023
2023
2023
2023
2023
2023
2023
2023
2023
2023
Ending
Model Year
2023
2023
2023
2023
2023
2023
2023
2023
2023
2023
2023
Vehicle
A4 ALLROAD
A4 SEDAN
A5 CABRIOLET
A5 COUPE
A5 SPORTBACK
A6 ALLROAD
A6 SEDAN
A7
Q5
Q5 SPORTBACK
RS3 SEDAN
Vehicle
Count
1,152
5,553
1,124
368
6,320
335
944
396
29,926
3,661
447
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes:
•
•
•
Schedule owner repairs immediately
Owner mailing – May 2024
Loaner/rental coverage – see campaign circular
Requirements for Emissions Campaigns Having Customer Notification (CALIFORNIA ONLY)
The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissionsrelated campaigns to be completed prior to vehicle registration renewal. When campaign work is done
you must provide the owner with a signed “Vehicle Emission Recall – Proof of Correction”
certificate (RC EMISCAVWAU). Certificates can be ordered at no cost online via the Compliance Label
Ordering portal.
-END OF MESSAGEEnsure all dealer personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional
assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
37P3_DLR_LAUNCH