A9124012073683_1

Technical Service Bulletin
96 Lane change assist: side assist and exit warning system: unavailable. Sensor view restricted (DTC
C12AA00)
91 24 01 2073683/1 April 16, 2024.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
RS 6
2021 - 2024
All
Not Applicable
Condition
Customer states:
The customer complains that driver assistance systems are permanently unavailable or there is a message in
the instrument cluster, e.g.:
• Side assist and exit warning system: unavailable. Sensor view restricted due to surroundings.
• Audi pre sense: currently restricted. Sensor view restricted due to surroundings.
• Rear cross-traffic assist: currently unavailable. Sensor view restricted due to surroundings.
Workshop findings:
The following DTC may be stored in one or both of the lane change assist control modules -J769-/-J770-,
(address word 003C / 00CF):
• DTC C12AA00: Restricted view
Technical Background
Radar reflections of the bumper carrier may cause interference in the lane change assist system.
Production Solution
Not applicable.
Service
Cover the holes and openings on both sides of the bumper carrier. To do so, please use the following covers:
• 4K0 807 245 / 4K0 807 246
Please use the following spreader rivet to secure the covers on the bumper carrier:
© 2024 Audi of America, Inc.
Internal
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
• N 905 584 01 (2x per side)
In order to secure the covers, two holes (8 mm diameter) must be drilled on each side (left and right) of the
bumper cover, as shown in the image below:
Figure 1: Illustration showing positioning of holes for spreader rivets.
Figure 2: Cover mounted on bumper carrier (left side).
© 2024 Audi of America, Inc.
Internal
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
6373
Damage Code:
0010
Labor Operations:
Remove and install rear bumper cover
6369 1900
See SRT with
associated
operations
Diagnostic Time:
Modify bumper carrier
6350 5099
20 TU
GFF
0150 0060
Time stated on
the diagnostic
protocol
(Max 50 TU)
Charge battery
2706 8950
See SRT with
associated
operations
Claim Comment:
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2073443/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and
Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
The part numbers mentioned in this TSB may be different than the ones listed in ETKA. Only use
parts listed in this TSB, this includes superseding part numbers!
© 2024 Audi of America, Inc.
Internal
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the Repair
See ETKA/ELSA
Manual
4K0 807 245
Cover
1
4K0 807 246
Cover
1
N 905 584 01
Spreader Rivet
4
Additional Information
All parts and service references provided in this TSB (2073683) are subject to change and/or removal.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2024 Audi of America, Inc.
Internal
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.