SSM 52484

Service Bulletin Details

Public Details for: SSM 52484

Some 2020-2022 explorer vehicles may exhibit keyless entry keypad inoperative and/or does not illuminate when any keypad button is pressed following ignition off timeout period with no diagnostic trouble codes (dtcs) in the body control mod


- 2022 - 2021 - 2020 -

Models from 2022
2022 FORD EXPLORER
Models from 2021
2021 FORD EXPLORER
Models from 2020
2020 FORD EXPLORER 
4/29/24, 11:16 AM
2022 Explorer
SSM 52484 2020-2022 Explorer - Keyless Entry Keypad Inoperative And/Or
Does Not Illuminate Following Ignition Off Timeout - No DTCs In The BCM
Some 2020-2022 Explorer vehicles may exhibit keyless entry keypad inoperative and/or does not illuminate
when any keypad button is pressed following ignition off timeout period with no diagnostic trouble codes
(DTCs) in the body control module (BCM). This may be due to network wake up signal processing. To correct
this condition, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System
(FDRS) located under the SW Updates tab. Do not replace the keyless entry keypad. For claiming, use causal
part 7820555 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS)
Manual.
https://www.fordtechservice.dealerconnection.com
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