167-L2405-1

Service Bulletin Details

Public Details for: 167-L2405-1

Customer letter sent to the dealer network


- 2024 -

Models from 2024
2024 HINO L-SERIES
Hino Motors Sales U.S.A., Inc.
45501 W Twelve Mile Road
Novi, MI 48377

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Hino Emissions Recall - M0450 Emissions Label
VIN:
REASON FOR THIS EMISSIONS RECALL
Hino Motors Sales U.S.A., Inc. has decided to conduct an emissions recall to inspect Vehicle Emissions
Control Information Labels of certain 2024 Hino L6 and L7 model vehicles.
Some Vehicle Emissions Control Information Labels may contain incorrect information due to incorrect
data being input to the production control system, or due to mislabeling during repair.
The details of the issues are as follows:
1. “LRRA” may have been placed instead of “LRRS”.
2. “LRRS” may have been placed instead of “LRRA”.
3. “THIS VEHICLE COMPLIES WITH U.S. EPA” may have been placed instead of “THIS VEHICLE
COMPLIES WITH U.S EPA AND CALIFORNIA”.
WHAT WE WILL DO
Hino Motors Sales U.S.A., Inc. will inspect the Vehicle Emissions Control Information Label of your truck
and replace as necessary at no cost to you.
WHAT YOU SHOULD DO
Please contact your Hino dealer as soon as possible to arrange a service date. Instructions for making
this correction have been sent to your dealer. The labor time necessary to perform this voluntary recall
is approximately 1.0 hours. Please ask your dealer if you wish to know how much additional time will be
needed to schedule and process your vehicle. Your Hino dealer is best equipped to provide service to
ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your
dealer on the agreed service date, and they do not remedy this condition on that date or within three (3)
days, we recommend you contact the Hino Recall Headquarters at [email protected] or (248) 6999390.
Federal Regulations require that any vehicle Lessor receiving this Recall notice must forward a copy of
this notice to the Lessee within 10 days.
If you no longer have the vehicle described in this letter, please help us to update our records by
contacting the Hino Recall Headquarters at [email protected] or (248) 699-9390.
OTHER INFORMATION
- If you have NOT received the remedy, it may fail an emission inspection test if state or local regulation
requires one.
- To ensure your full protection under the emission warranty on your engine by federal law, and your right
to participate in future recalls, we recommend you have your engine serviced as soon as possible. Not
having your engine serviced may be considered to be improper maintenance.
Additional information for California Residents
If you live in California and don’t have this recall performed: The state of California requires the
completion of emissions recall repairs prior to vehicle registration renewal. Failure to complete recalls
also may cause the vehicle or engine to fail a vehicle inspection or smog check test when such tests are
required under California state law.
How the state knows that the recall has not been performed: State of California regulations require Hino
Motors Sales U.S.A., Inc. to provide the Department of Motor Vehicles with a record of all vehicles that
have not had the recall service performed.
Your dealer will provide you with a Vehicle Emission Recall Proof of Correction Form after the recall service
is performed. Be sure to save this form since the California Department of Motor Vehicles may require
that you supply it as proof that the recall has been performed.


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