36447.4.0

Volvo Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Call button in the OHC might not be lit
TJ 36447.4.0
Issuer (Dept.)
Issue Date
Status Date
4/2/24
4/23/24
Technical Service
Car Market
Partner
Function Group
United States and Canada
3 US 7510 Volvo Car USA
3900
Function Description
Page
Media, navigation and communication
Page 1 of 2
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
If the On Call / Connect / Talk Bubble button in the Overhead Console is not lighting up, but
functionality is otherwise OK, please see the advice under Service.
CSC Customer Symptom Codes
Code
Description
JG
Volvo On Call/Other Volvo On Call problems
DTC Diagnostic Trouble Codes
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model Year
Plant
Chassis
range
Struc Week
Range
224
2023-9999
-
202222-999952
227
2023-9999
-
202222-999952
236
2022-9999
-
202122-999952
238
2022-9999
-
202122-999952
246
2022-9999
-
202122-999952
256
2023-9999
-
202222-999952
536
ED
E400V6
2021-2023
-
202037-202316
536
EH
E400V8
2024-9999
-
202317-999952
536
ER
E400V12
2024-9999
-
202317-999952
536
K9
BK9KERS
2023-2023
-
202222-202316
536
L1
BL1KERS
2023-9999
-
202222-999952
2022-9999
-
202139-999952
539
Technical Journal 36447.4.0
SERVICE:
*Please do not replace any parts due to this symptom. It is caused by a software issue that was
solved with the 2023 week 36 release (v2.11 SW). Perform a total upgrade according to TJ 31543.
VST Operation Number
VST Operation Number
Description
36004-2
Software control module downloading
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support needed”, use function group 3900.
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2024-04-23