Recalls

Recall 121185

  • USA Recall: If a vehicle is in the driver's blind spot, but the bsm system does not warn the driver, there would be an increased risk of a crash.
    Daimler vans usa llc (dvusa) is recalling certain 2016-2017 mercedes-benz metris vehicles. these vans were to be equipped with the blind spot monitoring (bsm) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the bsm system does not work on the vehicle.

    Corrective Action:
    Dvusa will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the bsm function, free of charge. interim notices informing owners of the safety risk were mailed on may 8, 2017. owners will receive a second notice when the remedy becomes available. the recall began on may 26, 2017. owners may contact dvusa customer service at 1-877-762-8267.

    Additional Notes:
    Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

    • Affected Vehicles

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