Recalls
Recall 145317
USA Recall: Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. if warning lights appear along with the message "electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact audi roadside assistance at 1-800-411-9988 to have the vehicle towed.
Volkswagen group of america, inc. (audi) is recalling certain 2019 audi e-tron vehicles. moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
Corrective Action:
Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. the recall began september 6, 2019. owners may contact audi's customer service at 1-800-253-2834. audi's number for this recall is 93e8.
Additional Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Affected Vehicles