Recalls

Recall 214736

  • USA Recall: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
    Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. a defective memory chip in the rearview camera may cause the display image to freeze.

    Corrective Action:
    Dealers will replace the rearview camera, free of charge. owner notification letters were mailed february 10, 2023. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vs2ru54kam.

    Additional Notes:
    Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.

    • Affected Vehicles

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