Recalls

Recall 231997

  • USA Recall: A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. either of these scenarios can increase the risk of a crash.
    Ford motor company (ford) is recalling certain 2020-2022 explorer vehicles. the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

    Corrective Action:
    Dealers will replace the subframe bushing and rear axle bolt. they will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. repairs will be performed free of charge. owner notification letters were mailed january 19, 2024. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 23s55.

    Additional Notes:
    Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.

    • Affected Vehicles

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