Recalls

Recall 234844

  • USA Recall: A battery electrical short-circuit increases the risk of a fire.
    Kia america, inc. (kia) is recalling certain 2015-2019 soul ev vehicles equipped with an e400 battery. the high-voltage battery pack may experience an electrical short-circuit while driving.

    Corrective Action:
    Dealers will update and/or replace the battery management system and software, as necessary, free of charge. the new software will illuminate the ev warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. if this occurs, the battery will be replaced, free of charge. owner notification letters were mailed august 18, 2023. owners may contact kia customer service at 1-800-333-4542. kia's number for this recall is sc267.

    Additional Notes:
    Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.

    • Affected Vehicles

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