Recalls

Recall 241946

  • USA Recall: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350, s580e, 2022-2023 eqs 450, eqs 580, 2022 amg eqs 53, and eqs 450+ vehicles. the high-voltage battery monitoring system software may not alert the driver of a battery malfunction. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 305, "electric-powered vehicles: electrolyte spillage and electrical shock protection."

    Corrective Action:
    Dealers will update the battery management system software, free of charge. owner notification letters were mailed beginning august 18, 2023. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2023070013.

    Additional Notes:
    Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.

    • Affected Vehicles

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