Recalls

Recall 251071

  • USA Recall: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
    Ford motor company (ford) is recalling certain 2011-2019 explorer vehicles. the a-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

    Corrective Action:
    Dealers will inspect and replace the a-pillar trim as necessary, free of charge. interim letters, notifying owners of the safety risk were mailed february 16, 2024. a second notice will be sent once the final remedy is available. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 24s02.

    Additional Notes:
    Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.

    • Affected Vehicles

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