2018 BMW G310RBmw G310r 2018

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 143063 [USA]: A sticking or dragging brake could affect braking performance, increasing the risk of a crash.
    Bmw of north america, llc (bmw) is recalling certain 2019 c 400 x, 2018-2020 g 310 gs, and 2017-2020 g 310 r scooters and motorcycles. The front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore.
    bmw will notify owners, and dealers will replace the front and rear brake calipers, free of charge. The recall began march 13, 2020. Owners may contact bmw customer service at 1-800-525-7417.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 137515 [USA]: Damage to the side stand and/or frame may result in the motorcycle unexpectedly falling over while it is stationary, increasing the risk of injury.
    Bmw of north america, llc (bmw) is recalling certain 2017-2018 bmw g310r and 2018 bmw g310gs motorcycles. Over time, repeated use and loading of the side stand could cause damage to the side stand and the motorcycle's frame.
    bmw will notify owners, and dealers will inspect the frame, installing a reinforcement plate and new side stand, or the frame will be replaced if necessary, free of charge. The recall began on september 21, 2018. Owners may contact bmw customer service at 1-800-525-7417.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall RM/2018/025 [UK]: Side stand connection may bend/break
    On g310-models the side stand connection might bend or in extreme case break. It is not possible to completely rule out an insecure standing position of the vehicle where this fault occurs.
    on affected machines the side stand connection will be checked for prior damage and an additional bearing block for reinforcement purposes will be installed.

  • Recall RM/2019/009 [UK]: Corrosion could occur within the unanodized calliper piston bore
    Corrosion on the surface of the calliper could impair the piston's clearance within the bore.
    check and replace callipers if found to be corroded.

  • Recall RM/2019/033 [UK]: Corrosion may occur on the brakes
    Abnormal corrosion may occur in the brake calliper the g 310 and c 400 models.
    replace brake callipers in front and rear.

  • Recall 2019405 [Canada]: Brakes
    Issue: over time, the front and rear brake calipers on certain motorcycles could corrode. As a result, the brake piston to could stick inside its cylinder bore. This would affect brake performance. Safety risk: reduced brake performance can cause increased stopping distances and create the risk of a crash. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a dealer to replace the front and rear brake calipers with improved parts.

  • Recall 2018331 [Canada]: Structure
    On certain motorcycles, the side stand connector and/or frame could break. If this occurs while the motorcycle is in motion, it could increase the risk of a crash causing injury and/or damage to property. If the side stand breaks while the motorcycle is stationary, it could fall over, increasing the risk of injury to bystanders. Correction: dealers will inspect the side stand connector and frame for any damage. If no damage is found, the motorcycle will be equipped with a reinforcing plate and a new side stand connector. If damage is found, a redesigned frame including the reinforced side stand connector will be installed.

  • Recall 2017329 [Canada]: Lights and instruments
    Certain motorcycles may not comply with the requirements of canada motor vehicle safety standard (cvmss) 108 - lighting system and retroreflective devices. The rear lighting and reflectors may not meet the requirements of the standard, which could reduce vehicle conspicuity to following road users, increasing the risk of a crash causing injury and/or property damage. Correction: dealers will replace the rear lighting unit and reflectors with ones that meet the requirements of the standard.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • B611305 - ELECTRICAL SYSTEM: The electrical system of bmw vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on ho
  • SIB210122 - POWER TRAIN:CLUTCH ASSEMBLY: In the clutch friction phase when driving off, the clutch makes squeaking noises.
  • B170121 - FUEL SYSTEM, GASOLINE: The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
  • MC610721 - ELECTRICAL SYSTEM: Workshop installation guide "installing heated grips" not yet available in air. Installation instructions have been modified due to updated wiring harness routing and arrangement.
  • MC64011504 - ENGINE (PWS): Ticking noises from the cylinder hood.
  • MC64011504 - ENGINE (PWS): Ticking noises from the cylinder hood.
  • MC63887869 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV): There could be damage to wires going to and from the crankshaft sensor which potentially causes engine misfiring or stalling.
  • MC0000517 - ENGINE AND ENGINE COOLING: Changing of the drive chain set is presently prescribed at 12,000 mi. In the maintenance schedule for bmw service for the k02 and k03 models. A change at this stage may not be required. Thus the maintenance work "changing the chain set" w
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200604

2018 bmw g310r. Consumer writes in regards to brake caliper safety recall. *ld the consumer stated the vehicle was taking to a dealer who failed to complete the recall in a timely manner. *js

NoNoN NoneNone20200603

2018 bmw g310r. Consumer writes in regards to brake caliper safety recall. *ld the consumer stated the vehicle was taking to a dealer who failed to complete the recall in a timely manner. *js

NoNoN NoneNone20190317

Speedometer stopped functioning while vehicle was vehicle was in motion.

CrashNoY NoneNone20190201

The vehicle was stationary, parked on level and dry asphalt, was started and left running in neutral for about 30 seconds. While parked and unattended, the vehicle made a strange sound, possibly indicating the vehicle shifted into a forward-moving gear, or the kick stand failed, and the vehicle then fell over, colliding with the ground on left side of the vehicle.

NoNoN NoneNone20180626

Tl* the contact owns a 2018 bmw g310r. Upon inspection of the motorcycle, the contact found that the vehicle was missing the hazard lights. The motorcycle was taken to san jose bmw motorcycles (located at 1990 w san carlos st, san jose, ca); however, the technician stated that the vehicle was designed in that manner. The manufacturer was notified. The failure mileage was 800. *tt updated 11/28/18*jb

NoNoN NoneNone20180608

I am a new bmw motorrad customer as of 6-9-18. I bought a brand new 2018 bmw motorcycle to be used as a means of transportation and to travel on a ramp on the back of our motorhome. I selected the bmw g310r and purchased it. After a week with the motorcycle and about 50 miles on it there became an issue where the motorcycle would not drop below 3,500-4,000 rpm's. In or out of gear it would not drop below that level. I reluctantly rode it for about another 50 miles to see if it would settle in and it did not. I read forums online and there were many accounts of that model having a problem with the thread lock on the idle adjustment backing out. I had the motorcycle delivered to an authorized bmw dealer for repair. After being strung along for about 10 days and after multiple calls to find out what the issue was, i was told they believed the throttle body was bad and after checking with bmw corporate there were no replacements manufactured yet. After a month of waiting for the part to be made, my motorcycle was returned in mid july, but, i was told it would need to come back in the first week of august for a recall of a defective kickstand that would need a plate added to give stability. Then on 7-30 about two weeks after having it back, i was called by bmw and was told that bmw needed to buy back my motorcycle because the frame was fractured and it could not be repaired. To be honest, i was horrified and angered that this was not disclosed to me and i had been riding a motorcycle for approximately 100 miles without knowing the frame was broken. That is not a decision anyone should have made for me. I should have been told immediately that this motorcycle is potentially unsafe, and this dealer and bmw motorrad elected to not say anything for weeks even though both parties knew, as bmw corporate was involved in the repair of my motorcycle for weeks.

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