2004 Dodge VIPERDodge Viper 2004

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 113867 [USA]: Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
    Chrysler (fca us llc) is recalling certain model year 2002-2003 jeep liberty vehicles manufactured january 9, 2001, to march 28, 2003, 2002-2004 jeep grand cherokee vehicles manufactured february 13, 2001, to may 23 2003, and 2003-2004 dodge viper vehicles manufactured november 1, 2001, to june 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ecm), a component in the ecm may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
    chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12v527 and 13v040. All owners that have not had the recall repair performed under safety recalls 12v527 or 13v040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on december 29, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r06.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 94161 [USA]: Inadvertent deployment of the airbags and/or seat belt pretensioners could increase the risk of personal injury and the possibility of a crash.
    Chrysler is recalling certain model year 2003 and 2004 dodge viper vehicles manufactured from november 1, 2001, through june 30, 2004. A component in the air bag control module may fail causing the front airbags and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
    chrysler will notify owners, and dealers will repair the vehicles free of charge. An interim notification iwas sent to owners on march 18, 2013. The recall began on march 26, 2014. Owners may contact chrysler at 1-800-853-1403.
    chrysler's recall campaign number is n13.Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2020/093 [UK]: The occupant restraint control module (orc) may inadvertently deploy the airbags and/or seat belt pretensioners
    The occupant restraint control (orc) module may inadvertently deploy the airbags and/or seat belt pretensioners
    replace the orc module

  • Recall 2015040 [Canada]: Airbag
    On certain vehicles, a defect in the supplemental restraint system (srs) could result in an inadvertent deployment of the front airbag, side curtain airbag and/or seatbelt pretensioner. Unintended seatbelt pretensioner and/or airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: dealers will replace the srs control unit and may install an in-line jumper wiring harness to correct the issue. Note: this recall supersedes recalls 2012378 and 2013046. Vehicles that were repaired under the previous campaign will also need to be repaired under this campaign.

  • Recall 2013046 [Canada]: Airbag
    On certain vehicles, a defect in the supplemental restraint system could result in an inadvertent deployment of the front airbag, side curtain airbag and/or seatbelt pretensioner. Unintended seatbelt pretensioner and/or airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: dealers will install an in-line jumper wiring harness to correct the issue.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 9004275 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. The "ab" nic level will not program to these platforms. For all other platforms, if the "ab" nic level will not program to the vehi
  • 9003215 - ENGINE AND ENGINE COOLING: Part description: 5.7l long block issue description: this 5.7l long block assembly is compatible with both egr and non-egr applications. An egr block-off plate (53032739aa) must be ordered when installing this long block assembly in a
  • 68332810 - ENGINE AND ENGINE COOLING: Service - four piece oil pan gasket all cummins equipped vehicles only - the replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to cummins 5.9l and 6.7l engines only. Installation: 1. C
  • 9003215 - ENGINE AND ENGINE COOLING: Part description: 5.7l long block issue description: this 5.7l long block assembly is compatible with both egr and non-egr applications. An egr block-off plate (53032739aa) must be ordered when installing this long block assembly in a
  • 9004275 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. The "ab" nic level will not program to these platforms. For all other platforms, if the "ab" nic level will not program to the vehi
  • 9002849 - EQUIPMENT: Part description: insulator on lever assy manual valve - valve body - rwd transmission issue description: the manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen
  • 3100519 - STRUCTURE: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 - STRUCTURE: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100619 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • N1302072013 - LANE DEPARTURE: Advanced field action communication ? N1302072013 chrysler group llc (chrysler) announced a safety recall on 2003 and 2004 model year (zb) dodge viper vehicles. The above vehicles may experience a front airbag and/or seatbelt pretensioner
  • R2118796A - ENGINE AND ENGINE COOLING: Valve body. These may cause over drive cycling.
  • 23-015-20 - STRUCTURE: Disinfectant solution recommended for covid-19
  • 08-049-20 - EQUIPMENT: Charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
  • 31-005-19 - EQUIPMENT: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 - EQUIPMENT: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-006-19 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 31-001-16 - STRUCTURE: Do not apply corrosion protection on sheet molding compound (smc) plastic panels this bulletin involves discussing smc plastic panels and applying corrosion protection.
  • N1302072013 - AIR BAGS: Advanced field action communication ? N1302072013 chrysler group llc (chrysler) announced a safety recall on 2003 and 2004 model year (zb) dodge viper vehicles. The above vehicles may experience a front airbag and/or seatbelt pretensioner
  • N1302072013 - EQUIPMENT: Advanced field action communication ? N1302072013 chrysler group llc (chrysler) announced a safety recall on 2003 and 2004 model year (zb) dodge viper vehicles. The above vehicles may experience a front airbag and/or seatbelt pretensioner
  • 9002519 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
  • N1302072013 - AIR BAGS: Advanced field action communication ? N1302072013 chrysler group llc (chrysler) announced a safety recall on 2003 and 2004 model year (zb) dodge viper vehicles. The above vehicles may experience a front airbag and/or seatbelt pretensioner
  • 23-030-13 - STRUCTURE:BODY: Summary to be provided on a future date.
  • 2301705 - STRUCTURE: Convertible top tonneau cover damage. *sc
  • 1800405 - ELECTRICAL SYSTEM: Erroneous diagnostic trouble codes. *eh
  • 1901004 - STEERING: Power steering fluid contamination. *tt
  • 19 - ENGINE AND ENGINE COOLING:ENGINE: The camshaft sprocket retaining bolts may not have been properly tightened. A loose cam sprocket bolt can back out and cause significant engine damage. Customer satisfaction notification no. D19. *tt
Known Recall Investigations
  • Rear suspension knuckle fracture investigation as of 20130426

    Odi opened pe13-010 on april 26, 2013, to investigate two complaints alleging loss of control crashes caused by rear suspension knuckle failure in model year (my) 2005 and 2006 dodge viper vehicles.The incidents described in the complaints occurred in november and december 2012.Chryslers response to odis information request (ir) letter for pe13-010 indicates that the left and right rear knuckles used in my 2005 and 2006 dodge viper vehicles were used in my 2003 through 2010 dodge viper srt-10 vehicles and in all dodge viper competition coupe and acrx race cars (see figure 1 of attachment to this resume for a view of the rear suspension in the subject vehicles).Chryslers response included information about 8 reports related to rear knuckle failures, including the 2 incidents identified by odi in the opening resume for pe13-010.In addition, after pe13-010 was opened, odi received 2 additional complaints resulting in a total of 10 incidents of rear knuckle failure in my 2003 through 2010 viper vehicles, including 8 alleging crashes.Based on its review of physical evidence from field inspections of 6 of the 8 incident vehicles identified in its response, including the two incidents that were the basis for odi opening pe13-010 (voqs 10492180 and 10492169/10491122), chrysler concluded that collision forces were the causal factor of rear suspension control knuckle failure.Chryslers assessment was primarily based on examination of knuckle fracture surfaces, as well as evidence of wheel rim damage that would indicate impact loading of the affected suspension components.Each of the fracture surfaces examined by chrysler displayed clean, granular fracture surfaces indicative of single event, overload failure.None of the parts showed any indication of fatigue crack growth.In addition to the 6 vehicles inspected by chrysler, odi obtained a fractured knuckle from a recent incident involving a my 2004 viper (voq 10510248).Nhtsas vehicle research and testing center in ohio submitted this part to a laboratory for fracture surface and metallurgical analysis.The analysis concluded that there was no evidence of fatigue in the part and that the fracture was due to a single overload event (see figures 2-4 in attachment to this resume).Analysis of the fracture surfaces found evidence of a mix of load states, with some failures associated with rear toe links in tension (figures 2-4) and some in compression (figures 5-6).Seven of the 8 incidents in which the side of the knuckle failure was identified involved right knuckles, the side that is generally most common for impact failures involving wheel and suspension components.The single, left side failure was associated with an incident involving an impact with a concrete barrier dividing highway travel lanes.Analysis of the failure data indicated these are random events and do not show any clear patterns related to vehicle build range, vehicle age or mileage.Examination and testing of failed knuckles have not identified evidence of a manufacturing or design defect in the parts.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.Voqs associated with this investigation: 10523321, 10510248, 10492180, 10492169 (duplicate to 10491122).

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20131231

Tl* the contact owns a 2004 dodge viper. The contact stated that the air bag sensor warning light would sporadically illuminate, indicating that the air bag system was disabled. The vehicle was included in nhtsa campaign id number:13v040000 (air bags) but the contact was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and provided an unreasonable date for when the vehicle would receive the recall repairs. The failure was recurring. The manufacturer was notified of the failure. The approximate failure mileage was 3000.

NoNoN 1 InjuredNone20130419

Tl* the contact owns a 2004 dodge viper. The contact stated that the rear suspension started to separate from the vehicle. The contact lost control of the vehicle while traveling 10 mph and veered off the roadway. The air bags immediately deployed, although the contact's vehicle had not impacted anything. The contact sustained neck injuries from the air bag deployment. The vehicle was taken to the dealer and the contact was told that the rear suspension knuckle needed to be replaced. The vehicle was not repaired. The failure mileage and current mileage was 23,240. *tr duplicate to 10512426 *smch

CrashNoN NoneNone20130201

This is regarding the recent news brief that i saw yesterday. The same thing happened to my car. I was driving and a deer jumped out in front of me on the highway, i swerved very slightly as it was not directly in front of me. The car all of a sudden did a sharp right and i went down into an embankment and hit a tree making my car a total loss. The next day i visited the car and noticed the my right rear wheel was turned inwards with no other damage around or on the wheel. I looked under the suspension and noticed the knuckle was snapped. I just wanted to share that it happened to me. I walked away with only a bruise on my knee but the car was totaled. *tr ....Updated 06/15/16 *bf updated 09/19/2017*js

NoNoN NoneNone20130131

Tl* the contact owns a 2004 dodge viper. The contact stated that nhtsa campaign number 13v040000 (air bags) had a exceeded a reasonable time for repair, the dealer advised the contact that the part was not available for repair. The contact had not experienced a failure.

NoNoN NoneNone20130114

Tl* the contact owns a 2004 dodge viper. The contact stated that while driving approximately 5 mph, he heard an abnormal thumping sound. The vehicle was inspected by an independent mechanic, who advised the contact that the rear suspension knuckle was causing the failure. Additionally, the contact noticed a whining sound coming from the steering wheel and the steering wheel became difficult to maneuver. The mechanic advised that the power steering connecter had expanded, causing power steering fluid to leak. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 32,000. *tr duplicate to 10511754*smch

NoNoN NoneNone20100916

Tl*the contact owns a 2004 dodge viper. While driving 70 mph the vehicle became disabled and the warning lights illuminated indicating that all of the electrical component on the vehicle had failed. Occasionally, after turning the vehicle off and on it would reset itself and at other times it would be an hour before he was able to restart it. The vehicle was taken to the dealer who stated that the body control module components failed and had to be replaced. This failure occurred at least four times. The dealer replaced the components each time per the warranty. The manufacturer was not notified. A claim was filed for the failure with the warranty department. The failure mileage was 24,300.

NoNoN 1 InjuredNone20060402

2004 dodge viper puts out excessive heat in the cabin area, caused consumers wife to burn her calf when exiting. *ts ***nar*** the side panels became very hot when the consumers wife was injured. *jb

NoNoN 1 InjuredNone20050720

2004 viper blows excessive heat in the cabin area. *ts in addition, the heating issue also caused the side exit panels to become extremely hot which resulted in the consumers wife burning the back of her right calf when she exited the vehicle. The dealer informed the consumer the heat was coming from the engine. The dealer suggested driving with the air condition on at all times. *jb

NoNoN NoneNone20041031

The brake pedal and clutch pedal on this vehicle is rusted and presents a safety hazard since your foot either slips off or sticks to the pedal depending on the type of shoe being worn. The regional service manager for dodge and the dealership admits an inferior metal was used to mfg. The pedal but will not make any repairs or replacements. *ak

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